WIOA Program Advisor

Job Description

At Job Service North Dakota (JSND), we are committed to Meeting Workforce Needs by connecting North Dakota’s workforce and employers with the resources, services, and opportunities they need to succeed. We are looking for a WIOA Program Advisor to support our Workforce Innovation and Opportunity Act (WIOA) program in our Fargo Workforce Center. The Workforce Innovation and Opportunity Act (WIOA) is a federal program that helps adults, dislocated workers, and youth prepare for employment and advance their careers through job training, education, career guidance, and employment services. The program supports individuals in overcoming barriers to employment, developing valuable skills, earning credentials, and securing and retaining meaningful employment, with services such as classroom training, on-the-job training, apprenticeships, and other support services.
As a WIOA Program Advisor, you will:

• Provide individualized support to clients through career assessments, job search assistance, resume preparation, mock interviews, and soft-skill development.

• Develop action plans tailored to clients’ skills, abilities, employment goals, and individual needs.

• Connect clients with training opportunities, community resources, and partner agencies to help address barriers to employment.

• Build relationships with high schools and students, deliver work-readiness curriculum, and recruit new program participants.

• Maintain accurate client records, complete required reports, and ensure program compliance with applicable policies, procedures, and regulations.

We are looking for someone who is passionate about helping others succeed and enjoys building relationships, solving problems, and connecting people with opportunities. The ideal candidate will bring strong communication and customer service skills, experience in case management, and the ability to work effectively with individuals from diverse backgrounds. They will also be comfortable delivering presentations and facilitating group activities, managing competing priorities, and applying critical thinking and attention to detail in their work. Knowledge of community resources and programs, along with strong organizational and time management skills, will help them provide effective support to clients as they work toward their career goals. If you enjoy making a meaningful difference in your community, this could be a great opportunity for you!
Why Join JSND?
JSND offers meaningful work, a collaborative and supportive environment, opportunities to learn and grow, and a benefits package designed to support you both at work and at home. Check out our benefits here > https://www.omb.nd.gov/team-nd-careers/team-nd-benefits
Apply today and make a meaningful impact on our great state!

Minimum Qualifications
To be considered for this position, you must have the following:

• a bachelor’s degree in a related field plus at least two (2) years of relevant work experience

• or a combination of education (minimum high school diploma or equivalent), training, and experience which demonstrates equivalent knowledge, skills, and abilities

• Application must include resume, cover letter, copy of college transcript (if applicable), and three professional references.

About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures
All application materials must be received online through the ND PeopleSoft System on or before 11:59 p.m. CT on the closing date or you will not be considered for the position. Application must include:

• Resume (must clearly explain how you meet the minimum qualifications)
• Indicate beginning and ending dates of employment or years served in the role

• Indicate type of education, if applicable (e.g., Associate’s, Bachelor’s, Master’s and area of study)

• Cover letter

• Copy of college transcript (if applicable)

• Three professional references

Scoring Process:
Our hiring process is designed to be fair, transparent, and focused on your qualifications. Applications will be scored based on a 100-point candidate questionnaire. Final scores determine which qualified applicants advance to the interview stage.
Applicants claiming veteran’s preference must submit documentation proving eligibility under North Dakota Century Code 37-19.1 to be awarded veterans’ preference points. Refer to the ND Veterans Affairs website for required documentation to upload.
How to Strengthen Your Application:

• Take your time when answering application questions. Provide detailed but concise responses that clearly show how your skills and experience align with the role.

• Prepare thoughtful responses to open-ended (essay) questions, using specific examples. These are personally scored by the hiring team.

• Ensure your resume is detailed, accurate, and up-to-date. The Human Resource team uses your resume to confirm you meet minimum qualifications.

• Applicants are encouraged to provide genuine responses that accurately reflect their own skills, experience, education, and background when completing their application. The use of AI tools to generate answers should be limited to ensure responses are authentic.

Tips for Interview Preparation:

• Review ND Job Service to learn about our agency, who we serve, and the impact of our work. This knowledge will strengthen both your application responses and interview.

• Listen to The Job Pod, our agency podcast, for practical job search and career insights. Episode 1: The Resume shares a hiring manager’s perspective on what makes a resume stand out, and Episode 60: Ace the Job Interview – Turning the Interview into a Conversation offers tips for reducing interview anxiety and approaching interviews with confidence.

• Practice with Big Interview, our online platform that provides expert coaching, mock interviews, and tailored practice questions.

• Reach out if you have questions about the role or our agency—we want you to feel informed and confident.

For more information or if you need accommodation or assistance in the application or selection process, contact Raeann Schmitcke, Human Resource Officer, at raeannschmitcke@nd.gov or (701) 328-2840. TTY users may use Relay North Dakota at 711 or 1 (800) 366-6888.
Job Service North Dakota does not provide sponsorships.

Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.