Data Entry Repair Operator ( IS-7)

Job Description

Under guidance from the Supervisor of Data Entry and Repair Operators, this employee inputs tax returns onto the Bureau of Internal Revenue's (BIR) various tax modules. He/she ensures that all applicable schedules are attached and entered as specified by form type. The incumbent is required to troubleshoot minor problems and perform adjustments according to predefined procedures.

Work is reviewed for adherence to standard operating procedures, while the employee is expected to perform with a considerable degree of independence and must exercise initiative in carrying out his/her assignments.
Keys in alphanumeric data from various sources.

Deciphers written responses and returns rejected by the scanner.

Manually edits returns not deciphered by system. Logs assigned work orders in and out of system.

Prepares production logs or reports for completed assignments.

Performs other related duties as assigned. High School Diploma or its equivalent from an accredited institution.
FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of the operating system.
Knowledge of the processes and procedures of data processing.
Knowledge of tax terminology, forms and documents utilized in the processing of local tax returns and supporting documentation.
Knowledge of current Virgin Islands and Federal Tax laws, rules and regulations.
Skill in basic math.
Skill in effective communication, both orally and in writing.
Skill in operating computer systems and applications used to enter, update, and maintain taxpayer and transaction records.
Ability to enter data rapidly and accurately into the system.
Ability to manage multiple priorities, perform tasks rapidly and accurately and to develop and maintain good working relations with all employees.

FACTOR 2- SUPERVISORY CONTROLS
Work is supervised by the Supervisor of the Data Entry and Repair Operators. Incumbent is expected to perform work independently and exercise initiative. Unusual situations are referred to the supervisor. Completed work is reviewed for adherence to established rules and regulations and standard operating procedures.

FACTOR 3- GUIDELINES
Guidelines include the Internal Revenue Code, Federal Tax regulations, and other local tax regulations, pre-determined on-the-job procedures and manuals. Judgment must be used in interpreting and applying guidelines.

FACTOR 4- COMPLEXITY
Work involves managing multiple priorities, performing tasks rapidly and accurately and developing and maintaining good working relations with all employees. Ingenuity, resourcefulness, and good judgment are required to resolve some of the issues that will arise.

FACTOR 5- SCOPE AND EFFECT
The purpose of the work affects the processing of returns.

FACTOR 6- PERSONAL CONTACTS
Contacts are Senior Data Repair Operators and the Supervisor.

FACTOR 7- PURPOSE OF CONTACTS
Contacts are made to process returns.

FACTOR 8- PHYSICAL DEMANDS
Work is primarily sedentary. There are no physical demands.

FACTOR 9- WORK ENVIRONMENT
Work is performed in an office setting.

Minimum Qualifications

High School Diploma or its equivalent from an accredited institution.