Receptionist (Office Services Representative)

Job Description

Discover Your Future with Opportunity Central!
Job Description Summary:
Are you seeking a stable, community focused position where your professionalism and people skills can make a meaningful impact? The Prosecuting Attorney's Office is looking for a friendly, reliable, and highly organized individual to become our next Receptionist. This role is ideal for someone who enjoys helping others, thrives in a busy environment, and takes pride in keeping operations running smoothly.
Job Description:
As the first point of contact for visitors, victims, witnesses, attorneys, and the general public, you will provide a vital service that supports St. Louis County's mission of delivering equitable, accessible, and accountable services. A standout candidate will be patient, dependable, calm under pressure, and skilled at communication and multitasking.
Starting Salary:
$19.21 hourly
Work Location:
Justice Center
Work Schedule:
Monday-Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week
Why You Should Consider a Career as a Prosecuting Attorney's Office Receptionist:
Meaningful public service:
Support a team that handles serious and impactful cases affecting victims, witnesses, and the community.
Comprehensive Benefits:
Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits:
Saint Louis County Employee Benefits
Dynamic and engaging work:
Each day presents new situations that require patience, professionalism, and strong interpersonal skills.
Professional growth:
Build skills in communication, customer service, case intake workflows, and office operations.
Key Responsibilities:
• Assist customers and visitors in person and over the phone, directing them to appropriate personnel.
• Respond to inquiries and provide information to the public via phone, in person, or by mail.
• Answer and route incoming calls, take messages, schedule appointments, and ensure callers reach the correct department.
• Prepare, proof, and finalize documents such as correspondence, summaries, evaluations, and contracts.
• Maintain and update logs, reports, lists, spreadsheets, and databases.
• Input case information and other data using office systems, including scanning and updating records.
• Process and prepare case files for assignment.
• Serve as backup to the Warrant Office Receptionist during breaks, lunches, and absences.
• Receive, open, sort, and distribute interoffice and U.S. mail.
• Maintain filing systems and records.
• Prepare documents for record retention.
• Provide general backup support to other staff as needed.
• Perform other duties as assigned.
Less Frequent Responsibilities
• Request transportation for witnesses.
• Place FedEx pickup orders.
• Assist with entering case data as needed.
Minimum Qualifications:
Minimum Qualifications
• High school diploma or equivalent.
• Strong communication skills.
Preferred Qualifications
• Previous experience as a receptionist, administrative assistant, secretary, or similar office support role in any industry.
Pre-Employment Process Requirements:

Applicants will be evaluated based on relevant education, experience, responses to supplemental questions, and other work-related information provided on the application. Resumes are supplementary and do not replace the required application.
All candidates will receive notifications regarding application status once determined. Status updates are provided via email and can be found within each candidate's Workday profile.
Responses that qualified candidates provide to the application questions will count as 100% of their final evaluation score. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.  The five highest-ranking candidates will be referred to the Department Director/Appointing Authority for final selection.
Pre-Employment Screening:

Candidates extended a conditional offer must successfully complete all required pre‑employment screenings. These screenings include a drug test administered at no cost to the applicant by a certified laboratory and a background check evaluating the recency and relevance of the candidate's history to the position. Candidates must complete the drug test within 48 hours of receiving a conditional offer; failure to do so may result in withdrawal of the offer.
At St. Louis County, we're not just about jobs, we're about opportunity.
Equal Opportunity Employer:
St. Louis County is committed to fair and equitable employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or political affiliation.
St. Louis County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation for the application or hiring process should contact the St. Louis County ADA Coordinator at 314-615-1796 or call Relay MO at 711 or 1-800-735-2966 (TTY) or email
dlancaster@stlouiscountymo.gov
.