Clerk V - Achn - Network Diabetes/Endocrinology

Job Description

CLERK V - ACHN - NETWORK DIABETES/ENDOCRINOLOGY

Job Number:

00139614

Job Posting
:

Oct 23, 2026, 4:28:38 PM

Closing Date
:

Nov 7, 2026, 12:59:00 AM

Full-time

Shift Start Time
:

9:00

A.M.

Shift End Time
:

5:00

P.M.
Collective Bargaining Unit
:

AFSCME 1111 Health and Hospital Systems

Posting Salary
:

$25.148 STARTING HOURLY
Organization
:

Health and Hospital Systems

LOCATION:
ACHN -
NETWORK DIABETES/ENDOCRINOLOGY
- STROGER
SHIFT:
9AM - 5PM
Job Summary

AFSCME 1111
Under general supervision, performs a variety of clerical functions requiring discretion and independent judgment. These include patient registration, scheduling, and filing. Answers all calls and directs them to appropriate department. Contacts patients for follow up as needed. May act as lead worker, all duties are performed in a highly confidential manner.
Typical Duties

Provides customer service to the patients, family, and significant other
Verifies patient information and registers patient in Electronic Medical Records (EMR)
Schedules patient appointment in EMR
Assists patient with using patient portal
Distributes information to patients as directed by clinical providers
Assists patients with transportation needs and makes follow-up call, as needed
Participates in health center or departmental meetings
Copies and/or scans documents, as needed
Answers calls and routes them appropriately
Sorts and distributes mail
Prints and distributes depart/discharge documents
Performs other duties as assigned

Minimum Qualifications

High school diploma or G.E.D. certificate
is required

(must provide proof at time of interview)

Two (2) years of clerical experience within a healthcare or customer service setting
is required

Preferred Qualifications

Knowledge of patient registration database system
is preferred

Hospital registration experience
is preferred

Bilingual
is preferred

Knowledge, Skills, Abilities and other Characteristics

Knowledge of clerical and standard office practices and procedures

Skilled in the use of standard office equipment

Demonstrate good phone and email etiquette skills with strong response times

Excellent verbal and written communication skills to work with all levels of individuals internally and externally

Demonstrate the ability to use word processing and database software

Ability to communicate with a diverse environment and communicate with tact and courtesy.

Ability to understand and follow oral and written instructions

Ability to multi-task and prioritize assignments

Ability to lift ten (10) pounds

Ability to sit, stand and bend for periods of time

Ability to travel, as required

Ability to work flexible hours

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran
must
:

· Meet the minimum qualifications for the position.

· Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"

· Attach a copy of their
DD 214, DD 215 or NGB 22
(Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).
Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a
valid State ID Card or Driver's License
which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

BENEFITS PACKAGE

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs

For further information on our excellent benefits package, please click on the following link:
http://www.cookcountyrisk.com/

*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is
strictly

prohibited

from

conditioning,

basing

or

knowingly prejudicing

or

affecting

any

term

or

aspect

of

County

employment

or
hiring

upon

or

because

of

any

political

reason

or

factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Requirements

Minimum Qualifications

High school diploma or G.E.D. certificate
is required

(must provide proof at time of interview)

Two (2) years of clerical experience within a healthcare or customer service setting
is required