Administrative Support Specialist II / 61015571

Job Description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• Greets customers at the reception desk, discern customers needs and routes them to the appropriate person for assistance. Explains services and registers applications, assigns information received to caseworkers and scans information to the appropriate person in SCOSA.

• Receives calls coming into the office, screens calls and transfers appropriately. Assists clients with questions/problems concerning their Electronic Benefits Transfer (EBT) cards.

• Receives, opens, date stamps and distributes all mail received at the window, the drop box and thru the FA mailbox and assures assigned appropriately in SCOSA and to the correct individual. The drop box is checked multiple times daily to include checking at 5 PM to assure everything is dated for the date received.

• Orders supplies for the unit, replenish copiers and network printers with toner, paper and envelopes, assure the lobby is maintained to include updated posters, brochures and applications for SNAP/TANF/ Refugee Assistance are in the lobby and properly labeled.

• Ensures that personal identifying information (PI) is properly used, accessed, gathered, shared and disposed. To protect the agency and applications by safeguarding systems, equipment and data.

• Performs emergency disaster services to include American Red Cross sheltering and Disaster SNAP duties; perform other related duties as required.

High Schools Diploma and two (2) years of responsible clerical or administrative experience.

Associate Degree or higher with responsible clerical or administrative experience.This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs

DIVISION: County Administration / Horry County