Unemployment Insurance Manager (Compliance)

Job Description

Unemployment Insurance Manager (Compliance)

(
260007JD
)

Organization
:

Job & Family Services
Agency Contact Name and Information
:

odjfscareers@jfs.ohio.gov
Unposting Date
:

Oct 13, 2026, 11:59:00 PM
Primary Location
:

United States of America-OHIO

Compensation
:

$40.40
Schedule
:

Full-time
Work Hours
:

8:00AM - 5:00PM
Classified Indicator
:

Classified
Union
:

Exempt from Union

Primary Job Skill
:

Management
Technical Skills
:

Management
Professional Skills
:

Analyzation, Collaboration, Leading Others, Problem Solving

Agency Overview
Who We Are
The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:
Cash and Food Assistance
Employment Services and Workforce Development
Unemployment Insurance
Adult Protective Services
Child Support
Guiding Principles
We will be a leader in customer satisfaction.
We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
We get better at what we do every day.
Job Description
Office of Unemployment Insurance Operations
The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at
jfs.ohio.gov/ouc
.
What You Will Do
The Compliance Manager oversees the daily operations of the Unemployment Insurance (UI) Program Integrity Compliance team. This role ensures audit work meets performance standards and supports the agency's mission to protect the integrity of Ohio's Unemployment Insurance program. The Compliance Manager plays a key role in identifying and preventing Fictitious Employers from entering the UI system by using proactive oversight, data monitoring and strong audit and investigative practices.
Oversee daily compliance audit operations and plan audit activities
Supervise staff, assign work, give direction and review performance
Provide technical guidance on all phases of the compliance unit process
Recommend, develop and interpret internal policies and state/federal laws and regulations
Evaluate program performance by developing and analyzing performance data
Advise UI leadership on policy issues and act as a liaison with other sections
Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies
Prepare administrative reports, technical correspondence and written materials for leadership review
Ensure accurate recordkeeping and monitor reports
Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations
Approve or deny leave and recommend disciplinary actions when needed
Create a team-focused culture that supports professional development and process improvement
Lead staff trainings on policy updates, procedures, and program changes
Facilitate staff meetings and discussions
Approve or deny travel reimbursement requests
Recommended Skills
Knowledge of Unemployment Insurance (UI) program
Knowledge of auditing, investigations, management, supervision and labor laws
Strong communication, analytical, supervisory and management skills
Skills in auditing and investigative work
Ability to use advanced data analytics
Intermediate Excel skills
Strong report-writing abilities
Schedule:
Full-time
Hours:
Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m.
Location:
This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.
Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215
Akron - 172 S. Broadway Street, Akron, OH 44308
Dayton - 6680 Poe Avenue, Dayton, OH 45414
Travel:
Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license
PN(s):
20032393
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our
Total Rewards website
! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of
eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (
such as OPERS, STRS, SERS, and HPRS
)

& Optional Deferred Compensation (
Ohio Deferred Compensation
)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
The candidate, at minimum, must have the following:
Option 1:
12 months experience as an Unemployment Insurance Supervisor
Option 2:
36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance
AND
12 months experience in supervisory principles/techniques
Option 3:
Completion of undergraduate core program in public or business administration
AND
12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insurance
AND
12 months experience in supervisory principles/techniques
Option 4:
The equivalent of minimum class qualifications for employment noted above

Tips For Your Application
When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio's E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.
Pay Range
14
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Hourly
$40.40
$42.70
$44.99
$47.43
$50.12
$52.90
$55.09
$57.67
Annual
$84,032
$88,816
$93,579
$98,654
$104,250
$110,032
$114,587
$119,954
Months of Employment
At Hire
6 Months
18 Months
30 Months
42 Months
54 Months
66 Months
78 Months
Supplemental Information
ADA Notice
If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.
Background check information
The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Requirements

minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio's E1 Pay Schedule, Pay Range 14. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $40.40 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.
Pay Range
14
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Hourly
$40.40
$42.70
$44.99
$47.43
$50.12
$52.90
$55.09
$57.67
Annual
$84,032
$88,816
$93,579
$98,654
$104,250
$110,032
$114,587
$119,954
Months of Employment
At Hire
6 Months
18 Months
30 Months
42 Months
54 Months
66 Months
78 Months