Transportation Management Center Operator - Kanawha Co

Job Description

**Disclaimer-this position will be considered classified-exempt and "at will."
Transportation Management Center Operator - Under general supervision an employee in the Transportation Management Center Operator classification works in an IntelligentTransportation Fusion Center. Work involves traffic systems control, incident/congestion management, and communications. Employees operate state-of-the-art computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. Employees undergo training and are assigned progressively responsible duties in traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems. Employees perform a variety of clerical, technical tasks and other related duties. May be required to work rotating shifts (evenings, nights, weekends, holidays). In the event of emergency highway conditions, employees are subject to call back during scheduled off hours. May be assigned as needed to relief shifts at the Division of Homeland Security & Emergency Management during periods of heightened security or during emergency operations. Ability to speak clearly, good communication skills and telephone etiquette required. Must be able to read, understand and interpret office procedures, rules, and regulations. Computer skills required. Performs related work as required.**Preference may be given to Candidates with these qualifications**

TRAINING/EDUCATION
• Graduation from a standard high school or equivalent.

EXPERIENCE
• One (1) year of full-time or equivalent part-time paid experience as an emergency telecommunicator or equivalent experience in an electronic traffic management center environment.
OR
• One (1) year of experience in radio communications/dispatching, customer service work, information system help desk work, or telemarketing.

ADDITIONAL REQUIREMENT
• Travel may be required; therefore, a valid driver's license is required.

• Candidate Contact Name: Regina Jarrell

• Phone Number: 304-414-7121

• Email Address: regina.s.jarrell@wv.gov