System Operator Administrator II

Job Description

Olgoonik is an Equal Opportunity Employer

Overview:
Performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.

Primary Responsibilities:
Process applicants for ID cards
Process ID card applications
Perform quality control checks
Process access control requests
Prepare system generated reports
Prepare status reports
Provide intermediate level customer service support
Provide intermediate training
Update files
Identify and resolve complex ID card problems
Identify and resolve moderately access control problems
Performs basic integrated security management system programming tasks
Performs assigned duties in a satisfactory manner
Other duties as assigned.

Supervisory Responsibilities:
There are no supervisory responsibilities associated with this position.

Education and/or Experience:
High School diploma required
Minimum 2 years of clerical and data entry experience
2 years of general customer service experience
1 years of operating/programming integrated security management systems experience.

Knowledge, Skills, and Abilities:
Intermediate working knowledge of Microsoft Windows Applications/Programs
Good typing skills (30 WPM)
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to follow oral and written instructions
Ability to perform work with no supervision
Ability to establish and maintain effective working relationships
Works well with co-workers and supervisors
Observes work hours
Demonstrates punctuality
Maintains good relations with the public
Business casual attire.

Certificates, Licenses, Registrations:
N/A

Security Clearance:
SECRET Level Required
Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.
Must be a U.S. Citizen.
Must also be able to maintain a US Government SECRET clearance.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.

Work Environment:
General office environment. Travel may be required based on business demands.
Benefits:
This position is eligible for Olgoonik's comprehensive employee benefits package, which includes medical, dental, and vision coverage, and retirement benefits, subject to applicable plan eligibility requirements.

Olgoonik is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.