Student Programs Specialist - EOPS (IN-HOUSE ONLY)

Job Description

(ON-CAMPUS - In-Person Position)

IN-HOUSE ONLY: This position is open to internal (permanent and temporary) Coast Community College District (CCCD) employees to apply. External candidates are not eligible to apply. If you are not a current active employee with CCCD, please do not apply at this time.

About Golden West College
Located in the coastal community of Huntington Beach, Golden West College is regarded as one of the most beautiful campuses in Southern California. The college is highly regarded for academic quality and innovation. In its earliest years, the college was recognized for its pioneering leadership in designing learning-centered programs and services for its student body and continues that tradition to this day.

Golden West College (GWC) has an unwavering commitment to quality education; equitable outcomes; inclusive practices; and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative students, employees, and community populations. Currently, our college enrolls approximately 11,000 students per term; 34.2% are Latinx, 31.8% are Asian, 22.4% are White, 1.8% are African American, 0.5% are Native Hawaiian or Pacific Islander, and 4.8% are multiracial. GWC is an officially designated Hispanic-Serving Institution (HSI) and an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so that we can best serve disproportionately impacted groups. Activities and connections include GWC's partnership with student and employee involvement in organizations like Puente, Student Veterans, and Gay Lesbian Alternative Straight Alliance (GLASA); a robust District Ally training program, including UndocuAlly (undocumented students), SafeZone (LGBTQ), Vet Net (veterans), and Ability Ally; and other equity minded programs; and a full calendar of culturally responsive events.

D.E.I.A - Diversity, Equity, Inclusion and Accessibility
At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

• Mission, Vison and Values

• GWC Strategic Plan 2025-2029

• GWC Employee-Student Demographics

• Student Equity and Achievement Program

Summary
Provides administrative and technical support to special funded programs and activities that reach out to economically disadvantaged students and contribute to enrollment, school readiness, and retention. Serves as first point of contact for inquiries and assists with outreach, registration and courses, and targeted services to student and community groups.

The Department
The EOPS Department at Golden West College supports students who are low-income, first-generation, and/or educationally disadvantaged. Through individualized counseling, academic support, financial resources, referrals, and culturally responsive services, EOPS helps students overcome barriers, achieve their educational goals, and persist toward completion.
Distinguishing Career Features
The Student Programs Specialist provides clerical and program support for students applying for and actively engaged in the programs. Programs such as EOPS, CARE, CalWORKs and Foster Youth are state-sponsored and designed to attract and retain economically and socially disadvantaged, and otherwise, at-risk students into higher education. The Specialist serves in an outreach capacity to support a program.

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:
1. Provides information to potential students regarding extended opportunity programs, application procedures, and college enrollment, along with referral to other services. In addition, assists with applications to related student services including first-time college, concurrent employment, and student co-curricular activities.
2. Provides intake of students. Determines eligibility of students. Reviews financial and other information and applies guidelines for acceptance. Certifies continuing eligibility of students receiving services.
3. Conducts and coordinates outreach activities targeting economically disadvantaged students eligible for financial aid assistance and/or services. Assists students with enrollment, including inputting data onto student databases.
4. Distributes and delivers advertisements, brochures, newsletters, and informational materials and other media to promote interest in special programs such as EOPS, CARE, CalWORKs, NextUp, and Guardian Scholars.
5. Collects and records statistical and demographic information about potential and current students. Inputs data onto an automated information system using established data entry screens, including information used for determining funding levels. Prepares, organizes, and maintains a variety of comprehensive and confidential files and records. Establishes and maintains records of student contact. Inputs student data and follows up as needed with telephone calls and correspondence.
6. Coordinates and participates in day-to-day student services operations for program's students. Monitors and disseminates services balancing workflow and priorities. Provides support to students concerning class schedules, career goals, instructors, and academic progress. Assists students in resolving problems and in communicating effectively with others.
7. Refers students to various community employment and social service organizations, employment/unemployment offices, and other local businesses. Provides case management oversight and direct service to program participants. Meets with appropriate campus departments including administration, instruction, EOPS/CARE, Guardian Scholars, NextUp, CalWORKs, Financial Aid, Counseling, Special Services, Student Health Center, Career & Transfer, and Enrollment Services for collaborative support of foster youth students and appropriate referrals for services.
8. Coordinates all planning, organizing, and providing a variety of student support services, workshops, and advisory board meetings.
9. Communicates with student services personnel, faculty, and student body groups to exchange information and coordinate activities. Provides information and assistance to students, staff, faculty, administrators and others concerning student success and support objectives. Participates in advocating and resolving student issues relating to assessment and orientation.
10. Assists with hiring, training and providing work direction to assigned student workers, peer counselors, and volunteer staff. Resolves performance issues as needed.
11. Maintains currency of knowledge and skills related to the duties and responsibilities.
12. Assists with developing and implementing program objectives, student service outcomes, assessment measures, policies, and procedures.
13. Attends and presents at conferences, workshops, seminars, and other professional development activities for technical training, updates on program requirements, and current information related to programs, as well as outreach and recruitment purposes.
14. Establishes and maintains relationships with community partners to increase student community resources.
15. Attends meetings with community partners, produces end of year narrative for the state, and advisor for the EOPS/CARE/Guardian Scholars Club.
16. Creates, updates and monitors counselor schedules in the SARs database.
17. Performs other related duties as assigned that support the objective of the position.
18. Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics.Knowledge and Skills
1. Requires working knowledge of state-funded programs and resources encompassing socially and economically disadvantaged students with an emphasis on foster youth services, juvenile court system, and trauma-informed best practices.
2. Requires knowledge of methods, practices, terminology, guidelines, and procedures used in the college foster youth processes and the students served within these services.
3. Requires working knowledge of higher education certificate and degree requirements that can accommodate disadvantaged students.
4. Requires a working knowledge of Title 5, EOPS, and other related state regulations.
5. Requires knowledge of the social and cultural programs that can enhance student retention.
6. Requires a working knowledge of funding sources and requirements, as well as the services that may be available to students from other agencies including, but not limited to, Chafee Grant, AB12, SB1023 and other financial aid compliance reporting.
7. Requires sufficient human relations skills to convey technical concepts to students, exercise patience, and make presentations to secondary schools and outside agencies.
8. Requires sufficient language and writing skills to prepare reports and correspondence.
9. Requires working knowledge of common office productivity software such as student databases, word processing, spreadsheets, and presentation graphics.
10. Requires math skills sufficient to maintain financial and statistical records.

Abilities
1. Requires the ability to perform the essential responsibilities and functions of the position. 2. Requires the ability to implement programs and services that enhance disadvantaged student admission, retention, and outplacement into the job market.
3. Requires the ability to demonstrate sensitivity to a diverse population of individuals.
4. Requires the ability to determine student eligibility to participate in special-funded programs by interpreting rules and regulations.
5. May require the ability to perform work assignments at all college locations and off-campus settings.
6. Requires the ability to maintain productive and cooperative working relationships with others.
Physical Abilities

• The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.

• Essential functions will vary by position.

• As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Minimum Qualifications: Education, Experience, D.E.I.A
The position requires an Associate's degree in a social science or education and two years of experience working with special populations. Additional experience may substitute for some higher education.
A Bachelor's degree in psychology, sociology, human services or a related field and experience in psychology, counseling, social and behavioral sciences, communication, and/or trauma-informed care is preferred.
Or, any combination of education and experience which would meet the required equivalent qualifications for the position.

ANDDemonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.

Licenses and CertificatesMay require a valid driver license.

Working ConditionsWork is performed indoors where minimal safety considerations exist.

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.This is an IN-HOUSE ONLY full-time classified, 40 hour per week, 12-month per year position. The normal hours of work are Monday through Friday from 8am to 5pm. The effective date of employment will be arranged with the supervisor.

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

Application Requirements
To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59PM Thursday, November 5, 2026.

Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

• A complete Coast Community College District Online Employment Application.

• A Current Resume of professional and educational background and experience.

• A Cover Letter detailing your experience related to the role.

• Answers to supplemental questions

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.

Pay Philosophy
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-114)

Benefits
This position is eligible for the following benefits. Please visit the benefits tab above for additional information.

• Generous medical, dental, vision and life insurance plans for employees and dependents

• 21 paid holidays

• Cumulative sick leave

• Paid vacation

• Longevity salary programs

• PERS/STRS retirement plans

• Deferred compensation/457 plans

• Employee Assistance Program

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )

• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).

• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).

• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND

• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.

Coast Community College District Title IX
For more information on Title IX click here

The 2026 Coast Community College District Annual Security and Fire Safety Report provides the crime statistics for calendar years 2023, 2024, and 2025, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.