Representative Payee (Administrative Specialist 2)

Job Description

Initial Posting Date:
10/20/2026
Application Deadline:
10/27/2026
Agency:
Department of Veterans Affairs
Salary Range:
$4,312 - $5,988
Position Type:
Employee
Position Title:
Representative Payee (Administrative Specialist 2)
Job Description:
Representative Payee (Administrative Specialist 2)

The Oregon Department of Veterans' Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.
At the Oregon Department of Veterans' Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.

The Oregon Department of Veterans' Affairs has a full-time opportunity available for a
Representative Payee (Administrative Specialist 2)
located at ODVA Headquarters in Salem, Oregon.

About Us
An organization often reflects the salient beliefs and characteristics of its leadership and, more importantly, its employees. In our case, Oregon Department of Veterans' Affairs is the very community we serve.
As a state agency, our employees are some of the most passionate and dedicated people working toward a very noble mission, day in and day out. From our front-line Statewide Veteran Services Division to operational services that support day-to-day business, our teams work together to deliver on a promise made more than 80 years ago.
To deliver on an incredibly broad mission in serving a diverse veterans' community, we focus not on creating new programs, but rather, aligning and partnering around a shared vision and of good stewardship of existing resources.
ODVA unites government, private companies, nonprofits, and other veteran service organizations to address issues facing veterans and their families. We are building support around specific issues that affect veterans. And we maintain strong relationships with key stakeholders that allow us to continue to be a leading voice on veteran's issues.
This is ODVA's cadence. Together with our veterans and our partners, we honor the past, build on our strengths, and chart a course worthy of the next 80 years.

About the Aging Veteran Services Program
The Aging Veterans Division consists of four programs designed to assist veterans and their families: 1) Oregon Veteran Homes - Two state-certified long-term care health facilities in The Dalles and Lebanon (the Homes); 2) Conservatorship Program - provides professional fiduciaries to manage the financial affairs and property of protected veterans and their families; 3) Aging Veteran Outreach - Partners with Aging & Disability Resources Centers (ADRC's) around Oregon to educate staff and locate veterans who may be in need of assistance, and complete claims for USDVA benefits, particularly for those in the Veterans' Homes or enrolled in the Conservatorship/Rep Payee programs, and 4) Volunteer Program - Recruits, trains and coordinates volunteers statewide in order to better serve the Oregon veteran population at large.
Learn more
here
.

What you will do!
As a
Representative Payee
, you will represent the Director of the Oregon Department of Veterans' Affairs as a fiduciary designee, serving Oregon veterans and, when necessary, their family members. The Representative Payee is responsible for managing clients' monthly income received from the U.S. Department of Veterans Affairs (USDVA) and/or Social Security Administration (SSA).
In this role, you will:
• Determine eligibility for and apply for veterans' benefits, Social Security benefits, and other financial assistance programs.
• Collect client income and manage funds in accordance with Federal and State regulations.
• Establish and maintain client budgets to ensure essential needs and services are met within available resources.
• Arrange payments for care, housing, medical services, and other necessary expenses on behalf of the client.
• Monitor financial activities to ensure compliance with all legal requirements and to prevent misuse, abuse, or fraud.
• Respond to monetary requests and financial inquiries on the client's behalf.
• Collaborate with the USDVA, Social Security Administration, guardians, family members, social workers, and community partners.
• File required annual accountings with appointing authorities such as the USDVA or SSA.
• Meet with clients, interested parties, and professionals as needed to carry out representative payee duties.
• Review and maintain awareness of client eligibility for programs such as veterans' benefits, Social Security, and Medicaid.
What's in it for you!
The opportunity to work with and learn from a great team that has a passion for serving veterans in a productive and creative environment where no two days are ever the same! We offer a
competitive benefits package
that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 11 paid holidays a year. In addition, we offer membership in the
Public Employees Retirement System (PERS)
, and you have the opportunity to potentially receive loan forgiveness under the
Public Service Loan Forgiveness Program (PSLF)
. If you are passionate about serving Oregon's veterans, apply today!

This is a full-time opportunity that is represented by a union.

What are we looking for?
Minimum Qualifications:
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
An equivalent combination of education and experience.

Candidates who are most competitive will also reflect the following:
• Experience working with vulnerable populations, including individuals facing mental health challenges, homelessness, or substance use issues.
• Demonstrated skill in accurate and precise financial recordkeeping.
• Ability to engage clients with empathy, build trust, and maintain professional, trauma‑informed interactions.
• Strong organizational skills, including attention to detail, effective time management, and the ability to manage multiple tasks simultaneously.
• Commitment to maintaining confidentiality and advocating for client access to necessary resources.

Additional Requirements:
As a condition of employment, you must:

• Authorize and successfully pass a credit check showing no history of bankruptcy.
• Have no history of being denied or having revoked a professional license related to fiduciary responsibilities.
• Successfully complete a fingerprint‑based criminal history background check through Oregon (LEDS) and National (NCIC) systems.
• Possess a valid Oregon or Washington State driver's license and pass a Motor Vehicle Record (MVR) check, with ongoing monitoring required for continued employment.
• Be able to pass the certification exam and meet all criteria to become a National Certified Professional Guardian, as required by ORS 125.240, within 12 months of hire.

Working Conditions:
ODVA believes in a diverse and inclusive work environment. All employees are expected to contribute to a work environment that collectively values and benefits from respecting its diversity and promoting a culture of inclusiveness.

This position will be based out of ODVAs Salem Office; however, the successful candidate may be eligible for hybrid (work from home/in office) work schedule after 1 year of service. The logistics of hybrid work will need to be worked out with the Hiring Manager prior to your hire and may be changed at any time given specific job duties and business needs. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. ODVA will provide necessary hardware (laptop, monitor, keyboard, mouse, and cell phone) for an employee to successfully work from home. This position may require some travel to ODVA offices and sites on an as-needed basis. At ODVA sites, you will have access to a workspace, however, it may be shared with other employees.

How to Apply:
(complete the application in full)
Internal Applicants
(current State of Oregon employees): Apply through your employee Workday account.
Your Workday profile will not substitute for a resume. Only complete applications received by the deadline will be considered.
External Applicants

Click on the "Apply" button and submit your application. Click this
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Please Note:
In addition to your related work experience and education, ODVA will use the