Program Analyst 2

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

Opens in a new window Opens an external website Opens an external website in a new window Accept Deny Non-Essential Manage Preferences Close Cookie Preferences

For full functionality of this page it is necessary to enable JavaScript.
Here are the
instructions how to enable JavaScript in your web browser

Program Analyst 2 | Find Your Passion for Public Service! page has loaded.

Program Analyst 2 | Find Your Passion for Public Service! page has loaded.

Skip to main content

Click here or press any key to continue.

Commonwealth of PA - Opportunities for All Job Seekers

Menu

Commonwealth of PA - Opportunities for All Job Seekers

Sign In

Saving...
Account could not be created. Please fix the errors to continue.

Sign In

All fields are required

Create an account

Username or Email

Password

Sign In

Forgot username
|
Reset password

Sign in with GoogleSign in with Google. Opens in new tab

Facebook

Don't have an account?
Create one.

Already have an account?
Sign In.

User profile dropdown menu for

Username

Applications

Inbox

Profile

Account

Sign Out
After clicking on this link you will be logged out and the page will be reloaded.

Applications

Inbox

Profile

Go to Background
Investigation

Account

Sign Out
After clicking on this link you will be logged out and the page will be reloaded.

Welcome!
Thanks for creating an account.

Find Your Passion for Public Service!

powered by
NEOGOV
®

Program Analyst 2

Print

Apply

Program Analyst 2

Salary

$59,345.00 - $90,211.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-40295-08060

Department

Department of Labor & Industry

Division

LI OUCTS Admv & Prgm Sprt Div

Opening Date

01/15/2026

Closing Date

1/28/2026 11:59 PM Eastern

Job Code

08060

Position Number

Multiple positions may be filled from this posting.

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

00122003

Bureau / Division

LI OUCTS Admv & Prgm Sprt Div

Worksite Address

651 Boas Street, Room 900

City

Harrisburg, Pennsylvania

Zip Code

17121

Contact Name

Meshal Ghori

Contact Email

mghori@pa.gov

Description

Benefits

Questions

THE POSITION
Are you ready to advance your analytical career? If so, consider joining our Administrative & Program Support Division team as a Program Analyst 2, where you will focus on planning and managing day-to-day project activities. This position gives you the opportunity to serve as a core team member, providing analysis and evaluation of the highly complex Unemployment Compensation Management System (UCMS). Apply today to experience the satisfaction of public service while enjoying professional career growth!
DESCRIPTION OF WORK
As a Program Analyst 2, you will be responsible for analyzing and evaluating the UCMS which involves testing of system enhancements and bug fixes; reviewing and updating system and procedural documentation; troubleshooting issues; monitoring performance; as well as communicating with and training staff on UCMS updates. The UCMS modernizes and facilitates the administration of the reporting and collection of UC taxes from employers of Pennsylvania which are ultimately used to pay benefits to unemployed Pennsylvanians. This position is critical to the success of UCMS which has significantly high visibility and public interest. In this role, you will be dedicated to ensuring the UCMS functionality is properly applying UC law as well as Unemployment Compensation Tax Services (UCTS) policies and procedures, as users rely on accurate results. Additional responsibilities include:Ongoing UCMS maintenance and enhancementsMaintaining understanding of UCTS business policies and proceduresCompleting user acceptance testingSubmitting problem reports (bugs)Evaluating and updating UCMS correspondence and report specificationsPlanning and implementing training and staff developmentInterested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIB