Clerical Assistant 2

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Clerical Assistant 2

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Clerical Assistant 2

Salary

$36,831.00 - $54,162.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-56567

Department

Department of Transportation

Division

TR Spt Srvs

Opening Date

08/19/2026

Closing Date

8/28/2026 11:59 PM Eastern

Max Number of Applicants

50

Job Code

00102

Position Number

00030465, 50603203

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00087300

Bureau / Division

Bureau of Support Services

Worksite Address

1101 South Front Street

City

Harrisburg, Pennsylvania

Zip Code

17104

Contact Email

RA-PDDOTCENTRALJOBS@pa.gov

Description

Benefits

THE POSITION
NOTE:  This posting will close on August 28, 2026, or after a total of 50 applications are received, whichever occurs first.The Department of Transportation is looking for a Clerical Assistant 2 who is ready to take on meaningful work that supports daily operations across the Commonwealth. You will work in a fast-paced environment where attention to detail and strong communication skills make a direct impact. This position gives you the chance to build valuable experience while helping customers understand important financial processes. You will be part of a team that values accuracy, teamwork, and service.
DESCRIPTION OF WORK
This position supports key financial and customer service operations related to accounts payable and accounts receivable for statewide driver and vehicle programs. The work involves careful research, communication, and independent decision making. As a Clerical Assistant 2, you will perform the following duties:Records Research: Review complex customer records, payment details, and case information to determine accurate financial outcomesCase Processing: Complete account payable and receivable actions by applying regulations and entering accurate updates into multiple systemsCustomer Communication: Respond to claimants and debtors through calls, letters, or email to explain decisions and gather needed informationFinancial Decisions: Make independent determinations on routine and unusual cases while escalating only when necessarySystem Coordination: Work with internal partners and external agencies to resolve case issues and apply payments correctlyInterested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5 hours per week.Work hours are 8:00am to 4:30pm, Monday - Friday, with a 1-hour lunch.Telework: You will not have the option to telework in this position.Salary:  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administr