Personnel Management Officer (O-5 Billet) Non-Supervisory

Job Description

Summary

The Personnel Management Officer position within ICE Health Service Corps, Enforcement and Removal Operations supports the Chief of Administration and Personnel Management Section in daily human capital activities for more than 1,600 USPHS Commissioned Corps officers, federal employees, and contract staff. This is a non-supervisory position. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES: Provide personnel and human resources support for assigned IHSC programs, regions, and employees. Advise managers, staff, applicants, and USPHS officers on personnel policies, procedures, and requirements. Coordinate personnel actions for USPHS officers, including hiring, assignments, transfers, retirements, separations, and out-processing. Support civil service recruitment, staffing, classification, performance management, awards, special pay, timekeeping, training, and related activities. Assist with workforce planning, recruitment plans, position descriptions, retention, and onboarding activities. Coordinate security suitability requirements and other onboarding needs. Develop and update personnel policies, guidance, standard operating procedures, and workforce-management materials. Serve as a liaison with ICE Human Resources, DHS Human Resources, USPHS Commissioned Corps Headquarters, ICE Ethics, and other internal and external stakeholders. Coordinate onboarding for staff within assigned personnel regions. Provide guidance to supervisors and staff on employee-recognition programs and USPHS awards. Coordinate retirement awards, certificates, and related recognition activities. Manage or support national personnel programs, including employee awards, new-hire orientation, personnel databases, loan repayment programs, and other workforce initiatives. Coordinate the National Health Service Corps loan repayment application process, as assigned. Support USPHS officer assignment-pay activities. Coordinate relocation-related support, including household-goods storage requests when applicable. Provide guidance on travel-system access, government travel cards, and travel authorizations, as assigned. Ensure appropriate handling and destruction of government identification cards during employee separation or transfer. Perform other duties as assigned.

How You Will Be Evaluated

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of human resources, staffing, recruitment, personnel management, and workforce planning principles. Knowledge of USPHS Commissioned Corps personnel policies and procedures is preferred. Ability to interpret and apply OPM, DHS, ICE, USPHS, and other applicable policies, laws, regulations, and guidance. Ability to explain complex personnel requirements clearly to staff, managers, applicants, and stakeholders. Ability to work independently, take initiative, and follow through on sensitive and complex issues. Strong proficiency with Microsoft Office applications, SharePoint, personnel databases, and automated HR systems. Ability to analyze data and develop effective reports and recommendations. Ability to collaborate successfully with stakeholders outside the immediate work unit. EDUCATION AND EXPERIENCE: A qualifying degree for the officer's category is required. An advanced degree, such as a master's degree, in human resources management, health administration, a health profession, or a related field is preferred. At least five years of relevant professional experience is preferred, including at least two years related to civil service and/or USPHS staffing, recruitment, personnel management, administration, or program evaluation. Applicants with a clinical license must maintain all applicable licensure or certification requirements. During critical agency needs, clinical personnel may be asked to perform duties within the scope of their license.

Additional Information

DHS SUPERVISORY CONTROLS: DHS ICE ERO HHS SUPERVISORY CONTROLS: DHHS USPHS CC SUPERVISORY CONTROLS: The Personnel Management Officer works under the direct supervision of the Section Chief, Personnel Management Section.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 11/02/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

What to Expect Next

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

About the Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS. The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

Minimum Qualifications

Knowledge of human resources, staffing, recruitment, personnel management, and workforce planning principles. Knowledge of USPHS Commissioned Corps personnel policies and procedures is preferred. Ability to interpret and apply OPM, DHS, ICE, USPHS, and other applicable policies, laws, regulations, and guidance. Ability to explain complex personnel requirements clearly to staff, managers, applicants, and stakeholders. Ability to work independently, take initiative, and follow through on sensitive and complex issues. Strong proficiency with Microsoft Office applications, SharePoint, personnel databases, and automated HR systems. Ability to analyze data and develop effective reports and recommendations. Ability to collaborate successfully with stakeholders outside the immediate work unit. EDUCATION AND EXPERIENCE: A qualifying degree for the officer's category is required. An advanced degree, such as a master's degree, in human resources management, health administration, a health profession, or a related field is preferred. At least five years of relevant professional experience is preferred, including at least two years related to civil service and/or USPHS staffing, recruitment, personnel management, administration, or program evaluation. Applicants with a clinical license must maintain all applicable licensure or certification requirements. During critical agency needs, clinical personnel may be asked to perform duties within the scope of their license.
Additional Information
DHS SUPERVISORY CONTROLS: DHS ICE ERO HHS SUPERVISORY CONTROLS: DHHS USPHS CC SUPERVISORY CONTROLS: The Personnel Management Officer works under the direct supervision of the Section Chief, Personnel Management Section.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 11/02/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process

Requirements

COMPETENCIES: Strong oral, written, and interpersonal communication skills. Ability to work effectively in a team environment and build relationships with diverse stakeholders. Active listening, sound judgment, integrity, and professionalism. Strong organizational, multitasking, and time-management skills. Cultural awareness and customer-service skills. Flexibility to adapt to changing priorities and work requirement PHYSICAL DEMANDS: Work is primarily sedentary and includes extended computer and telephone use. Some walking, standing, bending, and handling of routine office materials may be required. Travel may be required for recruitment events, conferences, workshops, meetings, or temporary duty assignments.