Management Analyst II

Job Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Department of General Services, Facilities Maintenance Division is responsible for maintaining and supporting City facilities and the building systems and infrastructure necessary for City operations. The division provides a broad range of maintenance, repair, technical, operational, and administrative services and manages a complex portfolio of operating and capital expenditures, service contracts, vendor relationships, and facility-related projects.

Facilities Maintenance's administrative and financial operations support the division's trade shops, maintenance programs, service contracts, projects, and day-to-day operations. The division administers more than 40 service contracts and manages multiple operating and capital budgets, requiring consistent financial monitoring, analysis, reporting, contract administration, and coordination with internal and external stakeholders.

The Department of General Services is seeking a highly organized and analytical professional to serve as a Management Analyst II within the Facilities Maintenance Division. This office-based position reports to the Facilities Maintenance and provides analytical, financial, contract administration, and operational support to the division. The Management Analyst II performs professional-level analysis involving budgets, expenditures, contracts, projects, financial records, business processes, and operational data. This position collaborates closely with Facilities Maintenance leadership, administrative and financial staff, project personnel, City departments, and vendors. Key responsibilities include monitoring expenditures, reconciling data, and preparing detailed reports. The role also identifies financial discrepancies and trends to support budget development and contract monitoring, while driving continuous improvement across administrative and financial processes.
The successful candidate will be comfortable working independently with detailed financial and operational information while simultaneously coordinating with a wide variety of stakeholders. The position requires strong analytical ability, attention to detail, organization, communication skills, sound judgment, and the ability to manage multiple priorities and deadlines.

• Performs financial and operational analysis to support Facilities Maintenance programs, projects, contracts, and departmental decision-making.

• Monitors operating and capital budgets, expenditures, account activity, encumbrances, and project-related costs; identifies discrepancies, trends, and potential concerns.

• Reviews and reconciles financial records, vendor statements, invoices, expenditures, and other supporting documentation to promote accuracy and appropriate financial controls.

• Assists with development, monitoring, and administration of the division's annual operating and capital budgets and prepares recurring and ad hoc financial reports for management.

• Supports administration and monitoring of the division's service contracts, including expenditures, available balances, contract terms, renewals, vendor activity, and compliance with established requirements.

• Tracks project expenditures and assists management and project personnel with determining financial status, available funding, and anticipated expenditures.

• Collects, organizes, analyzes, and presents financial and operational data and develops reports, spreadsheets, summaries, recommendations, and other management information.

• Reviews administrative and financial processes, identifies opportunities for improvement, and assists with developing and maintaining procedures, tracking systems, internal controls, and standardized business practices.

• Coordinates with City departments, vendors, division staff, project personnel, and management to research and resolve financial, contractual, administrative, and operational issues.

• Provides professional analytical support and continuity for the division's financial operations and performs related duties and special projects as assigned.

Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a closely related professional field. An equivalent combination of education and experience may be considered.
Required:

• Three (3) to five (5) years of progressively responsible experience in financial analysis, budgeting, forecasting, cost analysis, or related analytical work. Experience should demonstrate proficiency in evaluating financial data, performing complex analytical reviews, preparing financial reports, and developing recommendations to improve fiscal efficiency and organizational performance.

• Valid Driver's License required.

Work Schedule:
• Monday through Friday, 7:00 am to 3:30 pm