Library Safety and Security Coordinator

Job Description

The Jacksonville Public Library is actively seeking a Library Safety and Security Coordinator.

This is professional work at a lead worker level in providing and ensuring protective services. This work requires a knowledge of best practices for public safety and security. Work requires knowledge of security techniques, methods, and procedures used in public buildings and grounds. Work requires a knowledge of techniques, methods, and procedures used to interpret contract specifications and agreements. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Trains, coaches, assigns, schedules, monitors, and reviews the work of others. Contacts with others require skills in understanding and influencing people and are important in providing client services, including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required to influence behavior, change an opinion, or turn a situation around. Work is standardized in that tasks are covered by substantially diversified procedures. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. The work is performed inside and outside where there are some risks and hazards, but they are controllable. The employee may be required to work evenings and on weekends and be part of the after-hours on-call rotation. Operates a motor vehicle and standard office equipment such as personal computers. Physical demands are minimal but may occasionally require lifting and moving objects of up to 40 pounds. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set priorities subject to superior's approval.

Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!!

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition, health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
• Works with the contracted security guards providing instruction and reviewing procedures related to securing, patrolling, and surveilling of Library property.

• May act as person in charge when the Safety and Security Manager is not available.

• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.

• Manages contractual security services, ensuring appropriate coverage and information sharing.

• Trains, coaches, assigns, schedules, monitors, and reviews the work of others.

• Conducts initial investigations, creates reports, and debriefs staff and officers.

• Reviews staff incident reports.

• Maintains and updates files, databases, records, and other documents that preserve the validity and accuracy of the information and data.

• Assists Safety and Security Manager with development and execution of annual goals and special projects.

• Conducts research, analyzes information, and prepares statistical and narrative reports.

• Serves as a member of the Library's emergency operations team.

• Monitors and complies public records request.

• Assists with alarm testing and maintenance.

• Works with vendors and other city departments to identify and resolve issues with alarms, panic buttons, locks, cores, keypads, etc.

• Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.

• Operates standard office equipment such as personal computers using word, spreadsheet, database and other related software, calculators, scanners, video equipment, overhead or slide projectors.

• Demonstrates proficiency in the City of Jacksonville's competencies.

• Performs related duties as required.

• Knowledge of public safety and security best practices and principles.

• Knowledge of techniques, methods, and procedures used to interpret contract specifications and agreements.

• Knowledge of analytical and statistical methods.

• Skill in interviewing and data-gathering techniques.

• Ability to schedule, assign, monitor and review the work of others.

• Ability to communicate effectively verbally and in writing.

• Ability to establish collaborative working relationships with other employees and the public.

• Ability to conduct research, analyze information, and prepare statistical and narrative reports.

• Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner.

• Ability to observe, monitor, and recognize potential issues and act per established policies, procedures, and guidelines.

• Ability to operate standard office equipment such as personal computer using word, spreadsheet, database, and other related software, calculators, scanners, video equipment, overhead or slide projectors.

• Must have ability to travel between various locations to meet the assignments of the position.

• Five years of education and/or experience in public safety or protective services that includes protecting, patrolling, and surveilling property, equipment, and people.

• One year of experience within a public environment or certification from a state or federal law enforcement training board or academy is preferred.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid driver's license is required prior to appointment and must be maintained during employment in this class.

• Must qualify for prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Public Driver Certification.

• Must possess and maintain valid CPR and First Aid certification within three months of employment.

OTHER REQUIREMENTS:

• The probationary period for this class is six months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us