Intraocular Lens (IOL) Coordinator

Job Description

Overview

*Part-time. 20 Hours per week.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position coordinates the IOL program at the John A. Moran Eye Center. This position works closely with the biometry team, tracking and ensuring quality outcomes, performing advanced calculations, and acting as a liaison between the surgical center and clinic.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

Reviews all patient scans prior to surgery.

Schedules patients for repeat/rescan.

Tracks outcomes and performs system-wide quality assurance reviews. Coordinates training efforts with Education Coordinator.

Performs biometry for patients scheduled under "IOL Coordinator" in database.

Coordinates IOL availability of outside surgeons' IOL requests and delivers biometry data and results to outside providers.

Coordinates the efforts of the biometry team to meet needs in the clinic and surgery center.

Communicates lens options to providers and patients.

Performs and uploads advanced calculations.

Acts as a liaison to and collaborates with services between the surgery center and clinic.

Provides an overview of IOL cases to each provider the day before surgery.

May maintain IOL inventory and database by overseeing procurement, consignment, and allocation of lenses.

Sets-up and maintains surgeon lens and calculation preferences (Lenstar, IOL Master, & HICSOAP).

Educates patients regarding IOL, expected outcomes, etc.

Manages optimization projects through statistical analysis of surgical outcomes.

Functions as a Surgical Counselor, when appropriate.

Knowledge / Skills / Abilities

Ability to perform the essential functions of the job as outlined above.

Demonstrated human relation and effective communication skills.

Ability to ensure the proper care, maintenance and coordination of ophthalmic supplies and equipment.

Demonstrated strong organizational and follow-through skills.

Ability to be highly motivated and to work efficiently and independently with attention to detail.

Demonstrated excellent demeanor and present themselves in an exceptional, mature, and professional manner.

Demonstrated passion for providing excellent customer service.

Ability to assimilate data from various sources.

Ability to display active listening and verbalize empathy.

Ability to quickly learn new procedures and processes.

Ability to prioritize and multitask in a faced paced environment.

Ability to develop relationships with patients, guests, and coworkers.

Demonstrated knowledge of and ability to practice HIPAA regulations, ensuring that patient information is guarded and respected.

Qualifications

Required

Five years of applicable experience in the medical field.

Licenses Required

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

JCAHPO certification as an Ophthalmic Technician (COT).

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

Preferred

Extensive surgical/OR experience.

Experience as a Certified Ophthalmic Technician.

JCAHPO certification as an Ophthalmic Surgical Assistant (OSA).

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements
Carrying, Lifting, Listening, Manual Dexterity, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking