Instruction and Classroom Support Technician 2

Job Description

Open until filled. Priority consideration for application received by November 1, 2026.

The Instruction and Classroom Support Technician 2 (ICST2) is responsible for providing instructional, classroom, and lab support for students and faculty in the Registered Nursing, Respiratory Care, Medical Assistant, and Nursing Assistant programs. Responsible for maintaining lab equipment and stock and providing technical support for all classrooms as well as skills & simulation labs. Takes direction from the Directors/Coordinators of Nursing, Respiratory Care, and Medical Assistant.The position supports these health profession programs using lab and classroom facilities in building 26 and building 23 working closely with designated representatives from each programs. The office for Instruction & Classroom Support Technician 2 is in building 26-202.
This position is a classified full-time position and eligible for overtime. Schedule: Monday through Friday, 7am to 4pm

Salary Information: The above salary range reflects the starting step of Range 44 (Step A) for this classified position and includes a 5% King County compensation provision. As a new employed classified employee, based on annual increments, it will take 5.5 years to reach (Step L) and 11.5 years to reach (Step M) on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.Reporting to the Dean of Workforce Pathways and Transitions, this position will:

Lab Technician Support (65%)
• Monitor overall student access and use of all lab spaces;

• Unlock and lock Skills Labs coinciding with opening and closing of outer Key Card locks;

• Monitor lab areas when not in use via regular walk-throughs;

• Unobtrusively Check labs regularly (hourly) to see if faculty, staff, or students need assistance. Avoid interruptions if a lecture is in process;

• Actively engage with faculty, staff, and students during orientation to introduce students to the lab areas;

• Set up, maintain, and put away lab practice equipment. Prepare equipment, materials, and solutions for class work projects;

• Work directly with Lab Tech 4 Instruction & Classroom Support Technician 4 and faculty to develop and implement weekly/quarterly schedules for skills and simulation activities;

• Use weekly/quarterly schedules to verify that all materials and supplies are in stock and ready for use;

• Maintain IV tubing being sure they are drained, cleaned, dried, and put away;

• Maintain task trainers;

• Fill and label medication vials and packets;

• Set up all skills activities prior to the start of each class and assist with simulation set up when needed - coordinate with faculty and Lab Tech 4 Instruction & Classroom Support Technician 4;

• Break down and put away equipment and supplies after each activity is concluded;

• Manage equipment repair and maintenance as needed and coordinate with external entities if specialized services are required;

• Make sure that skills and simulation lab spaces are clean and organized around Classroom spaces, beds, and storage rooms;

• Perform related duties as assigned by the Directors/Coordinators and Lab Tech 4 Instruction & Classroom Support Technician 4.

Administrative Duties (30%)
• Manage a central supply for Nursing, Respiratory Care, Medical Assistant, and Nursing Assistant programs. Order, arrange and inventory supplies including videos, lab practice materials, office supplies and equipment; maintain adequate stock levels;
• Maintain an inventory spreadsheet of all equipment and supplies in skills and simulation labs with the assistance of the faculty/coordinators;
• Quantity;

• Determine ordering needs - adequate stock levels as determined by Lab Tech 4 Instruction & Classroom Support Technician 4 /faculty/program coordinators;

• Quality (expiration dates if appropriate);

• Equipment maintenance;

• Coordinate equipment repair;

• Order supplies (lab and office supplies);

• Maintains inventory of supplies and equipment as needed for simulation;

• Make recommendations to Simulation Coordinator and/or Program Directors if equipment needs to be replaced or updated;

• Set up, maintain, and troubleshoot classroom and lab A/V equipment, as requested by program coordinators and the Lab Tech 4 Instruction & Classroom Support Technician 4;

• Assist with preparation of accreditation materials for the programs;
• Gather data as needed;

• Prepare lab for site visits;

• Develop class photo directories for all four programs;
• Be available on each orientation day to take pictures of students for Course Photo Directories;

• Use photos taken to create a photo roster for each cohort;

• Create and maintain files of photo rosters on the Program Shared Drives;

• Demonstrate proficiency with a variety of computer programs (Word, Excel, PowerPoint) with ability to increase skills and knowledge as needed;

• Communicate clearly and concisely, both orally and in writing;

• Work effectively with students, faculty, and staff from diverse backgrounds.

Professional Development (5%)
• Participate in relevant continuing education and professional activities;
• Attend campus-wide events like opening day;

• Attend professional development day activities;

• Provide Professional Development information to supervisor as required for accreditation requirements.

Job Developed Skills and Abilities
• Problem analyzing and solving;

• Capability to independently compose written response to emails/letters, answering questions and providing information;

• Follow-up with others inside or outside the organization to share information, arrange for services or other assistance, and/or implement solutions to problems or complaints;

• Meet deadlines; explain procedures and time frames to faculty/coordinators and follow state guidelines;

• Provide customer service: Listen attentively, identify issues, provide options, fulfill services, and/ or exercise knowledge of HC rules and regulations/state guidelines to assist others and/or resolve complaints or conflicts;

• Access and move between multiple computer programs, such as databases, word processing programs, and the internet, to search for or enter/ update information.

Knowledge and Technical Skills
• Proficient in general administrative office tasks (telephone etiquette, typing, filing, customer service);

• Proficient in the use of computer software (Microsoft Office--Word, Excel, PowerPoint, etc.);

• Proficient in the use of electronic mail: Compose, send and respond to electronic mail. Utilize and assist others with e-mail program functions (calendars, organizing, filtering, etc.);

• Proficient use of the Internet using state guidelines and standards. Ability to research and evaluate information for faculty upon request;

• Operation and basic troubleshooting of office and lab equipment such as computers, photocopiers, fax machines, printers, scanners, Scantron machines and phone equipment.

Ability to:
• Punctuality: shows up to work on time, meets productivity standards, deadlines, and work schedules;

• Accurately enter data into various systems such as clinical information systems, inventory and requisitions;

• Communicate effectively with students, staff and faculty;

• Preform the job tasks with accountability; working independently with little need for oversight;

• Be flexible and adapt to changing needs when necessary exercising decision-making and prioritizing of tasks;

• Exhibit cultural, ethnic, gender competency;

• Maintain confidentiality;

• Organize - effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work;

• Multi-task in a high-pressure environment;

• Identify and meet needed improvements in customer service;

• Demonstrate an ongoing commitment to learning and self-improvement.

• Bachelor's degree with major study in chemistry;

OR
• Equivalent education/experience.

Working Conditions:
• Indoors - may be exposed to various items found in medical settings such as syringes or other sharp items.

Desired:
• Strong background in chemistry or environmental science also being desirable;

• Experience in preparing solutions and proper storage of chemical stock and disposal of chemical waste;

• One-year experience as Instructional and Classroom Support Technician 1;

• Familiarity with common undergraduate chemistry laboratory equipment;

• Knowledge of or certification in laboratory safety;

• Experience in managing inventories;

• Strong organizational skills and ability to multi-task and prioritize projects.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
THE COLLEGE
Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes.
Highline prioritizes access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud Highline strives to improve access to Education for our student community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a equal opportunity focused workplace that reflects the communities we serve.
APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position.CONDITIONS OF EMPLOYMENT:

• National Criminal Background Check may be required;

• This position is covered under the Washington Public Employees Association (WPEA) bargaining agreement.

APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identities. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.