Information Technology Technician

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service! Opens in a new window Opens an external website Opens an external website in a new window Accept Deny Non-Essential Manage Preferences Close Cookie Preferences For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Information Technology Technician | Find Your Passion for Public Service! page has loaded. Information Technology Technician | Find Your Passion for Public Service! page has loaded. Skip to main content Click here or press any key to continue. Commonwealth of PA - Opportunities for All Job Seekers Menu Commonwealth of PA - Opportunities for All Job Seekers Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with GoogleSign in with Google. Opens in new tab Facebook Don't have an account? Create one. Already have an account? Sign In. User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Find Your Passion for Public Service! powered by NEOGOV ® Information Technology Technician Print Apply  Information Technology Technician Salary $51,971.00 - $79,062.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-2026-39896-01510 Department Pennsylvania State Police Division SP Rdio Info Srvs Div Opening Date 01/09/2026 Closing Date 1/22/2026 11:59 PM Eastern Job Code 01510 Position Number 00228818 Union AFSCME Bargaining Unit A4 Pay Group ST06 Bureau / Division Code 00209530 Bureau / Division Bureau of Communications and Information Services Worksite Address 8001 Bretz Drive City Harrisburg, Pennsylvania Zip Code 17110 Contact Name PSP Human Resource Civilian Placement Contact Email RA-SPSPCIVILPLCMT@pa.gov Description Benefits Questions THE POSITION Are you a reliable, motivated, and detail-focused professional looking to apply your information technology (IT) skills in a meaningful public service role? The Pennsylvania State Police (PSP) is seeking a dedicated Information Technology Technician to join the Bureau of Communication and Information Services. In this vital position, you will support the development and maintenance of databases, identify and manage network hardware associated with body-worn cameras, mobile video recorders, interview room recording systems, mobile data terminals, routers, and related technologies, and provide technical support within the Fleet Technology Integration Section. This is an excellent opportunity to strengthen your technical expertise, expand your skill set, and play a key role in supporting PSP's mission and core values! DESCRIPTION OF WORK In this position, you will provide technical support and guidance to help desk staff and end users experiencing issues with Body-Worn Cameras (BWC), Mobile Video Recorders (MVR), Interview Room Recorders (IRR), Mobile Data Terminals (MDT), and network-related services. You will receive and respond to calls from field personnel, assess and diagnose reported issues, and either recommend appropriate solutions or coordinate with service providers to ensure timely resolution or repair. Responsibilities include responding to inquiries from Troop Communications Specialists (TCS), IT technicians, and other section staff, serving as a liaison between TCS and the division to coordinate equipment requests and support for unique operational needs. In addition, you will assist with coordinating all aspects of BWC, MVR, MDT, IRR, router, and vehicle-related technology, including scheduling, materials, preparation, and logistics. You will further support training efforts by delivering instruction on these systems, preparing and maintaining training and equipment documentation, and ensuring materials remain current with system updates and changes.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5 hours per weekWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.This position may require availability outside of scheduled working hours for deployment of PSP mobile command posts, fixed command posts, and joint operations centers. This may necessitate shift changes and extended working hours as needed to ensure operational needs and priorities are met.Telework: You will not have the option to telework in this pos