Information Technology Generalist 1

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Information Technology Generalist 1

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Information Technology Generalist 1

Salary

$59,345.00 - $90,211.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-40661-01541

Department

Public School Employees' Retirement System

Division

PS Info Tchlgy

Opening Date

01/23/2026

Closing Date

2/5/2026 11:59 PM Eastern

Job Code

01541

Position Number

00096261

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST07

Bureau / Division Code

00721430

Bureau / Division

Bureau of Information Technology

Worksite Address

5 North 5th Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

Veronica Witmer

Contact Phone

717.720.4785

Contact Email

vewitmer@pa.gov

Description

Benefits

Questions

THE POSITION
The Pennsylvania Public School Employees Retirement System (PSERS) is currently searching for an Information Technology Generalist 1 to provide technical support for all end user computing devices, including PC support, administration of devices, and enterprise services to manage agency devices. If you enjoy providing quality service and have experience in information technology, this may be the role for you. Apply today!
DESCRIPTION OF WORK
As an Information Technology Generalist 1 for PSERS, you will be responsible for supporting the agency at headquarters and all regional offices. This role will provide helpdesk support and computer setups; handle audio and visual equipment; serve as a support role for installations configurations; perform maintenance of hardware components; provide installation, configuration, and support for all user software; as well as help manage the incident response process. This position will ensure agency compliance with Commonwealth Information Technology policies, assist the Telecom Support Team with mobile device management and deployments, and help facilitate agency projects. Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 10 days per month. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orThree years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other informati