Income Maintenance Caseworker - Erie County Assistance Office

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service! Opens in a new window Opens an external website Opens an external website in a new window Accept Deny Non-Essential Manage Preferences Close Cookie Preferences For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Income Maintenance Caseworker - Erie County Assistance Office | Find Your Passion for Public Service! page has loaded. Income Maintenance Caseworker - Erie County Assistance Office | Find Your Passion for Public Service! page has loaded. Skip to main content Click here or press any key to continue. Commonwealth of PA - Opportunities for All Job Seekers Menu Commonwealth of PA - Opportunities for All Job Seekers Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with GoogleSign in with Google. Opens in new tab Facebook Don't have an account? Create one. Already have an account? Sign In. User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Find Your Passion for Public Service! powered by NEOGOV ® Income Maintenance Caseworker - Erie County Assistance Office Print Apply  Income Maintenance Caseworker - Erie County Assistance Office Salary $51,971.00 - $79,062.00 Annually Location Erie County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-39311-44720 Department Department of Human Services Division HS Erie CAO Hdq Opening Date 12/29/2025 Closing Date 1/11/2026 11:59 PM Eastern Job Code 44720 Position Number Multiple positions may be filled from this posting. Union SEIU Local 668 Bargaining Unit F4 Pay Group ST06 Bureau / Division Code 00210025 Bureau / Division Office of Income Maintenance / Erie County Assistance Office Worksite Address 1316 Holland St City Erie, Pennsylvania Zip Code 16512 Contact Name Janine Goehring Contact Email jgoehring@pa.gov Description Benefits Questions THE POSITION If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The employee in the Income Maintenance Caseworker position is responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care and Waivers as well as any additional programs the Department of Human Services administers for applicants/recipients in accordance with state regulations..Watch this video to see how you can make a difference! DESCRIPTION OF WORK After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers as well as any additional programs the Department administers for applicants/recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply policy; data enter information into an automated eligibility determination system as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with Federal and State policy. Complying with regimented policies and procedures as well as staying current with major changes impacting on knowledge and skill is essential. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5 hours per weekWork hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Your schedule may change based on operational needs.Overtime and travel as needed.FREE PARKING!DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work f