ES Eligibility Specialist (CNTY) / 61013602

Job Description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:
The ES Eligibility Specialist (CNTY) provide services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.

Conduct 7 to 9 quality interviews per day to include both phone (AWS Connect) and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.

Process all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.

Maintain case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Document client work participation activities in agency designated system. Enter timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.

Identify and document over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepare supporting documents for Fair Hearings and attends hearings as directed.

Participate in all Economic Services required trainings and supervisory and/or staff meetings as required.

Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protect the agency networks and applications by safeguarding systems, equipment, and data.

Perform Red Cross shelter duty or other emergency shelter duty/services as directed.

Perform other related duties as required.
A High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration.
An Associate Degree or higher may be substituted for the required program experience. This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.


Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.


If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.


The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
DIVISION: Economic Services / Bamberg County