Clerical Supervisor 2

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Clerical Supervisor 2

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Clerical Supervisor 2

Salary

$45,907.00 - $69,201.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-40370-00200

Department

Department of Labor & Industry

Division

LI UC Serv Ctr UC Spt Op Div

Opening Date

01/14/2026

Closing Date

1/23/2026 11:59 PM Eastern

Job Code

00200

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A2

Pay Group

ST05

Bureau / Division Code

00125706

Worksite Address

651 Boas Street

City

Harrisburg, Pennsylvania

Zip Code

17121

Contact Name

Karthika Pillai

Contact Email

kpillai@pa.gov

Bureau / Division

Office of Unemployment Compensation Service Centers - Unemployment Compensation Support Operations Division

Description

Benefits

Questions

THE POSITION
Are you a highly organized and motivated administrative professional? The Department of Labor & Industry, Office of Unemployment Compensation (UC), Support Operations Division, has an exciting opportunity for a Clerical Supervisor 2. In this leadership role, you will supervise the work of a large unit of technical and clerical personnel. If you are a proven leader and eager to showcase your talents, we encourage you to apply today and take this next step in your career.
DESCRIPTION OF WORK
As the supervisor for a large personnel unit, you can expect to monitor employee attendance and adherence to personnel policies and procedures. Work includes developing and implementing office procedures to ensure the clerical unit is working efficiently and effectively. Our team will rely on you to conduct staff meetings and develop and conduct training sessions on changing policies and procedures. Your work involves preparing and delivering employee performance evaluations, job descriptions and performance standards. This position evaluates the quality, quantity and timeliness of individual and unit performance through periodic review of completed work in addition to monitoring work as it is performed. You will have the opportunity to research UC Law and ensure compliance in employers' charge determinations and appeals processing.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.Works hours may vary based on operational needs.Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of