Clerical Assistant 3

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Clerical Assistant 3

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Clerical Assistant 3

Salary

$40,685.00 - $60,714.00 Annually

Location

Luzerne County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48303-00103

Department

Department of Labor & Industry

Division

LI WCOA Wilkes-Barre Off

Opening Date

05/01/2026

Closing Date

5/14/2026 11:59 PM Eastern

Job Code

00103

Position Number

00163775

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00121353

Bureau / Division

Workers' Compensation Office of Adjudication - Wilkes-Barre Office

Worksite Address

8 West Market Street, Suite 330

City

Wilkes-Barre, Pennsylvania

Zip Code

18701

Contact Name

Meshal Ghori

Contact Email

mghori@pa.gov

Description

Benefits

Questions

THE POSITION
Are you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication (WCOA) as a Clerical Assistant 3, where you will have the opportunity to take on exciting new duties providing secretarial support to Workers' Compensation Judges. Our team is committed to serving those affected by workplace injuries by providing accessible support with patience and accountability. Your work with our district office will help hearings run smoothly and efficiently. Apply now to join a dedicated team that values strong organization and clear communication!
DESCRIPTION OF WORK
This Clerical Assistant 3 position is tasked with performing secretarial duties for Workers' Compensation Judges and providing office support within the Workers' Compensation Office of Adjudication (WCOA) District Office to ensure operations are conducted efficiently. You will have the chance to grow your skills while supporting meaningful public service by performing the following duties in accordance with WCOA policies and procedures: Court Preparation: Schedule hearings and mediations; gather related documents, casefiles, or other items deemed necessary by the Judge; and prepare court rooms both in person and virtually for Judges prior to hearing daysAccessibility Support: Arrange for vendor services according to WCOA policy for interpreters, security guards, and court reporters and notify appropriate personnel Document Management: Prepare and file documents, correspondence, and transcripts in digital and hard copy files; type, proofread, and format decisions; as well as process and prepare case files related to appealed decisions Data Entry and Organization: Utilize the Workers' Compensation Automation and Integration System (WCAIS) to maintain a caseload, process tasks, and distribute correspondence for claims Communication Assistance: Correspond with the public by phone, email, mail, or through WCAIS; answer general questions from external sources; and refer more complex requests to the appropriate contacts when necessaryInterested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the o