Clerical Assistant 2

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Clerical Assistant 2

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Clerical Assistant 2

Salary

$36,831.00 - $54,162.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-55761-00102

Department

Department of Labor & Industry

Division

LI WC Off of Adjdctn

Opening Date

08/07/2026

Closing Date

8/20/2026 11:59 PM Eastern

Job Code

00102

Position Number

00010847

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00121340

Bureau / Division

Workers Compensation Office of Adjudication

Worksite Address

1010 N 7th Street

City

Harrisburg, Pennsylvania

Zip Code

17121

Contact Name

Meshal Ghori

Contact Email

mghori@pa.gov

Description

Benefits

Questions

THE POSITION
Begin a meaningful career as a Clerical Assistant 2 with the Department of Labor & Industry – Workers Compensation Office of Adjudication. In this role, you will support critical office tasks that keep workflows organized and efficient. Your contributions will help maintain accurate records and ensure dependable service for the public. Become part of a professional team dedicated to quality and consistency.
DESCRIPTION OF WORK
This position provides office support that ensures smooth and accurate processing of petitions, forms, and communications within the Workers Compensation Office of Adjudication. As a Clerical Assistant 2, you will perform the following duties:Form Processing: Handle petitions, match imaged forms to electronic files, and update file data in accordance with policyMail Handling: Retrieve, open, date stamp, and distribute incoming mail following established proceduresDocument Indexing: Scan and index mailed petitions and other documents using correct reference information to ensure accuracy in WCAISEquipment Operation: Operate office tools such as computers, scanners, fax machines, and postage equipmentCustomer Service: Communicate with external parties and assist callers with information and confirmationsWorkflow Support: Cross train in other task areas to help balance operations and meet deadlinesInterested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full time employment, 37.5 hours per week.Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.Telework: This position may be eligible to telework part time upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary:  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum