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Child Protective Services Specialist 1 (NY HELPS)

Children & Family Services, Office of

Child Protective Services Specialist 1 (NY HELPS) with Children & Family Services, Office of in Menands, NY, paying $62,694–$79,795 a year ($30.14–$38.36 an hour). Posted Oct 16, 2026; closes Oct 31, 2026.

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At a glance

Pay
$62,694–$79,795 a year ($30.14–$38.36 an hour)
Location
Menands, NY
Employment type
Full-time
Employer
Children & Family Services, Office of (state government)
Posted
Oct 16, 2026
Closes
Oct 31, 2026

Job Description

This job position will be physically located in Albany County, New York.
Receive reports of suspected child abuse and maltreatment via the Statewide Child Abuse and Maltreatment telephone hotline.
Screen calls for appropriateness, evaluate the information, and prepare and transmit reported cases to local social service districts.
Provide technical assistance to local district staff.
Screen applicants for childcare, daycare, and related positions in accordance with Social Service Law.
Additional duties will be discussed in detail during the interview.

Minimum Qualifications:
Transfer: One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are as below:
A bachelor's degree or higher in a human services field;*
Or 2. An associate's degree in a human services field* AND two years of experience where your primary responsibility (at least 50% of your official duties) was in the direct provision of child protective services. This experience MUST include investigating reports of suspected child abuse and maltreatment or conducting a differential response (FAR-Family Assessment Response); conducting an assessment to determine that the children named in the report are safe; determining if there is credible evidence that the children have been abused or maltreated; and analyzing information to determine the case findings, if the family needs services, and if other actions are warranted, such as court intervention;
Or 3. Four years of experience where your primary responsibility (at least 50% of your official duties) was in the direct provision of child protective services. This experience MUST include investigating reports of suspected child abuse and maltreatment or conducting a differential response (FAR-Family Assessment Response); conducting an assessment to determine that the children named in the report are safe; determining if there is credible evidence that the children have been abused or maltreated; and analyzing information to determine the case findings, if the family needs services, and if other actions are warranted, such as court intervention.
*A human services degree will be defined as: Audiology, community mental health, nursing, nutrition, occupational therapy, physical therapy, psychology, rehabilitation counseling, social work, speech/language pathology, therapeutic recreation, gerontology, human services, sociology, speech communication, counseling, education, and human development.
Examples of Non-Qualifying Experience include casework services not related to children and families; classroom teacher, tutor or Head Start worker, daycare provider or administrator of a daycare center, camp counselor or provider of recreational services, foster parent, transportation service worker, clerical duties, or provider of correctional services.
This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Minimum Qualifications

A bachelor's degree or higher in a human services field;*

Requirements

Transfer: One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are as below:
A bachelor's degree or higher in a human services field;*
Or 2. An associate's degree in a human services field* AND two years of experience where your primary responsibility (at least 50% of your official duties) was in the direct provision of child protective services. This experience MUST include investigating reports of suspected child abuse and maltreatment or conducting a differential response (FAR-Family Assessment Response); conducting an assessment to determine that the children named in the report are safe; determining if there is credible evidence that the children have been abused or maltreated; and analyzing information to determine the case findings, if the family needs services, and if other actions are warranted, such as court intervention;
Or 3. Four years of experience where your primary responsibility (at least 50% of your official duties) was in the direct provision of child protective services. This experience MUST include investigating reports of suspected child abuse and maltreatment or conducting a differential response (FAR-Family Assessment Response); conducting an assessment to determine that the children named in the report are safe; determining if there is credible evidence that the children have been abused or maltreated; and analyzing information to determine the case findings, if the family needs services, and if other actions are warranted, such as court intervention.
*A human services degree will be defined as: Audiology, community mental health, nursing, nutrition, occupational therapy, physical therapy, psychology, rehabilitation counseling, social work, speech/language pathology, therapeutic recreation, gerontology, human services, sociology, speech communication, counseling, education, and human development.
Examples of Non-Qualifying Experience include casework services not related to children and families; classroom teacher, tutor or Head Start worker, daycare provider or administrator of a daycare center, camp counselor or provider of recreational services, foster parent, transportation service worker, clerical duties, or provider of correctional services.
This position may be designated 55 b/c and is subject to verification of applicant eligibility.

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