Building Maintenance and Operations Manager

Job Description

The Building Operations Manager directs the comprehensive maintenance and repair programs for all facility systems and infrastructure. This role is primarily responsible for identifying and resolving deferred maintenance backlogs while implementing rigorous preventive programs to ensure maximum operational uptime. The manager oversees technical staff and external vendors to maintain a safe, compliant, and efficient environment, balancing immediate repair needs with long-term capital renewal goals.
• Prioritize and schedule daily work orders for critical systems, including HVAC, plumbing, electrical, and structural components.

• Supervises a team of 4-5 specialized technicians to complete emergency repairs, PM.s and work orders in a timely manner.

• Conduct facility audits to identify and document repair backlogs. Categorize and prioritize these items based on safety, cost-impact, and asset life cycle.

• Develop and optimize PM schedules within a Computerized Maintenance Management System (CMMS) to transition from reactive to proactive operations.

• Ensure all maintenance activities meet OSHA, EPA, and local building code standards.

• Track operational spending and provide data-driven input for annual capital budgets to address high-priority infrastructure renewals.

• Hire, train, and supervise a multi-craft maintenance team or manage specialized third-party service contractors.

• Perform other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent

• Ten (10) years of professional facilities and/or maintenance experience,

• Valid Driver's License

Preferred Qualifications:
• Bachelor's Degree in related field

• Facilities Management experience preferred.

• Certified Educational Facilities Professional (CEFP), Certified Facilities Manager (CFM), or similar credential

• OSHA Certifications

Knowledge, Skills and Abilities:
• Knowledge of supervisory principles, practices, and techniques, including employee development, performance management, and team leadership.

• Knowledge of mechanical, electrical, and plumbing (MEP) systems, including commercial HVAC equipment, boiler operations, and building automation systems (BAS).

• Knowledge of preventive and predictive maintenance practices, asset lifecycle management, and facility operations best practices.

• Knowledge of federal, state, and local regulations related to facility operations, including OSHA safety standards, EPA regulations, ADA accessibility requirements, and fire/life-safety codes.

• Knowledge of budget development, financial monitoring, cost estimation, and capital renewal planning.

• Skill in conducting facility assessments and audits to identify structural, mechanical, and operational deficiencies and develop prioritized corrective action plans.

• Skill in developing, implementing, and optimizing preventive maintenance programs that support reliable facility operations and reduce reactive maintenance activities.

• Skill in utilizing computerized maintenance management systems (CMMS) to manage work orders, monitor asset performance, maintain inventory records, and generate operational reports.

• Skill in preparing scopes of work, coordinating contractors and vendors, and monitoring work quality, safety, and compliance with established standards.

• Skill in diagnosing complex facility and equipment issues and identifying root causes of recurring operational failures.

• Skill in planning, coordinating, and overseeing repair, renovation, and maintenance projects while minimizing disruption to campus operations.

• Skill in developing and implementing emergency response procedures related to utility outages, equipment failures, natural disasters, and other facility emergencies.

• Ability to supervise, motivate, and mentor a diverse team of maintenance personnel while fostering a culture of safety, accountability, and continuous improvement.

• Ability to analyze operational data, evaluate facility conditions, and make informed recommendations regarding maintenance priorities and capital investments.

• Ability to communicate complex technical information effectively to a variety of audiences, including employees, contractors, administrators, and other non-technical stakeholders.

• Ability to establish and maintain effective working relationships with internal and external stakeholders.

• Ability to exercise sound judgment, prioritize competing demands, and make decisions in a fast-paced operational environment.

Physical Requirements
Positions in this class typically require climbing, crawling, crouching, keyboarding, grasping, hearing, pulling, pushing, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is very heavy work which requires exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Incumbents may be exposed to hazardous physical conditions, such as mechanical parts, electrical currents, and vibrations; atmospheric conditions, such as fumes, odors, gases, and poor ventilation.