BH Patient Access and Scheduling Specialist

Job Description

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BH Patient Access and Scheduling Specialist
101 Truman Medical Center
Job Location
Lakewood Counseling Service, UH Behavioral Health
Kansas City, Missouri
Department
Patient Access Behavioral Health UHTMC
Position Type
Full time
Work Schedule
8:30AM - 5:00PM
Hours Per Week
40
Job Description
Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.
Required:
High school diploma or equivalent required
Experience in clerical, patient contact, hospital business office or insurance
Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
A minimum of one year's experience as a Patient Access & Scheduling Representative.
Concise written communication skills and keyboarding skills required.
Preferred:
Knowledge of basic medical terminology
Previous experience as a Patient Access Representative with the organization or at another organization.