Empowering Families Of Milwaukee Program Manager

Job Description

Introduction

The City of Milwaukee is proud to employ a workforce
dedicated to delivering exceptional service to its residents. If you are
passionate about being part of an inclusive team of public servants, please
consider the following opportunity.

Purpose

To improve birth outcomes and overall family well-being for
Milwaukee's residents, the Empowering Families of Milwaukee (EFM) Program
Manager oversees the Milwaukee Health Department's (MHD's) home-visiting
programs, the EFM Program, and the Direct Assistance to Dads (DAD) Project.
To learn more about
the EFM Program and DAD Project, please follow the links below.

Empowering
Families of Milwaukee (EFM) Program
Direct
Assistance to Dads (DAD) Project

Essential Functions

PROGRAM MANAGEMENT

Use approved evidence-based home visitation models to improve
birth outcomes, engage fathers in services, and maintain program caseload.
Develop, integrate, and monitor program goals, objectives,
and outcomes.
Coordinate the services of program staff to meet identified
needs of the population; implement appropriate evaluation processes related to
the EFM program and the DAD Project services.
Provide leadership, support, and training for case
management and home visiting teams; coordinate related
protocols.
Analyze data to assure achievement of outcomes with
assistance from the MHD Epidemiologist, Strategist, and the Policy, Innovation,
and Equity (PIE) Division.
Monitor and prepare budgets, contracts, and program reports.
In tandem with MHD Directors and Officers, appear before the
Common Council on topics relative to grant renewals, grant petitions, and
finance and procurement impacting the EFM Program and DAD Project.
Assure implementation of quality improvement strategies;
develop and maintain community referral sources for the projects.
Collaborate with MHD managers, directors and officers, and
organizations to provide services and support to target families.
Maintain financial oversight of programmatic funding
expenditures by creating and managing budget tracking mechanisms, monitoring
and approving payroll, and coordinating reporting with the MHD Finance and
Administration.

PROGRAM DEVELOPMENT

Facilitate the collection and analysis of data for program
development.
Provide professional expertise to related MHD projects and
proposals.
Identify grant funding opportunities to support MHD
projects.
Write proposals using program data and other relevant
sources to obtain new funding.
Evaluate and revise case management and home visiting
protocols, policies, and procedures based on emerging research and program
evaluations.
Assure implementation of quality improvement strategies;
develop and maintain community referral sources.

SUPERVISION

Oversee home visiting teams, support staff, and Health
Project Supervisors of the EFM and DAD Project.
Oversee the hiring of programmatic staff, including serving
on interview panels and collaborating with MHD Human Resources and the
Department of Employee Relations (DER).
Train, orient, and develop new staff; promote professional
development and accountability in a supportive environment.
Evaluate staff work performance, provide mentoring, and
complete annual performance appraisals.
Ensure that staff members are following the EFM and the MHD
policies and procedures and implement progressive discipline when appropriate.

COMMUNITY COLLABORATION

Collaborate with a variety of MHD programs, community-based
organizations, the Wisconsin Department of Children and Families, the
Department of Health Services, managed care organizations, physician networks,
non-traditional partners, and other organizations to integrate the EFM Program
and the DAD Project services in the Milwaukee community.
Serve as the primary spokesperson for the EFM Program and
the DAD Project.
Identify, recruit, develop, support, and maintain primary
partners around healthy pregnancy and birth outcomes, infant mortality
reduction, and home visiting service delivery.
Participate in committees related to the reduction of infant
mortality.
Participate in other coalitions and initiatives to
coordinate home visiting services and support long-term infrastructure
improvements.

We welcome qualified individuals with disabilities who are
interested in employment and will make reasonable accommodations during the
hiring process in accordance with the Americans with Disabilities Act (ADA) of
1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA)
of 2008.

Conditions of Employment

Work schedule may include weekends and evenings, as required
to meet the needs of the position.
Must be willing to carry a mobile device for business
purposes.
May travel outside the City of Milwaukee, occasionally
overnight, for training purposes or to participate in meetings as a
representative of the City.
May be required to respond to an emergency or broad impact
event.
Required to file a Statement of Economic Interests in
accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.
Pre-Employment Vaccination and Screening Requirements:

Annual TB Test
Annual Covid-19 and Influenza vaccinations
Pre-employment immunity verification required for MMR,
Varicella, and Hepatitis B

If not immune, vaccination or an approved exemption is
required.
Vaccination series only needs to be done once.

Minimum Requirements

Bachelor's degree in community
health, health education, public health, nursing, social work or a related
field from an accredited college or university.
Three years of progressively responsible experience in
community or public health program management and oversight, including one year
of experience supervising staff and developing health programs.
Valid driver's license and possession of a properly insured
vehicle for use on the job are required at the time of appointment and
throughout employment. Private auto allowance may be paid pursuant to Section
350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may be
considered; however, one year of experience supervising staff and developing
health programs is required and cannot be substituted for education.
NOTICE: Please do not attach your academic transcripts
to your employment application. The hiring department will verify candidates'
education as part of the background screening process prior to extending any
job offers.

Desirable Qualifications

Bilingual in Spanish, Hmong, or Russian.
Experience with reflective supervision and/or direct
supervision of program staff.
Experience with home
visiting, maternal and child health, and/or child attachment.
A master's degree in community health, health education,
public health, nursing, social work, or a related field from an accredited
college or university.

Knowledge, Skills, Abilities & Other Characteristics

TECHNICAL

Knowledge of public health, including community home
visiting programs and case management principles.
Knowledge of best practices for managing and evaluating public
or community health programs.
Project management skills.
Skill in researching, analyzing, and evaluating data and
information to make appropriate recommendations and implement evidence-based interventions.
Ability to learn Milwaukee's health care delivery systems.
Knowledge and ability to work with proprietary software used
by the MHD, including OCHIN Epic Electronic Health Records, the Wisconsin
Electronic Disease Surveillance System (WEDDS), and the Wisconsin Immunization
Registry (WIR).
Knowledge and ability to work with computer applications,
including the internet, spreadsheets, databases, and word processing software.
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or government
regulations.
Ability to track and monitor data and reports.
Ability to assist in the creation and management of
programmatic budgets, grant proposals, and contracts.

LEADERSHIP

Knowledge of management principles and concepts.
Ability to effectively plan and delegate work, manage
multiple priorities, and work within tight time constraints to meet deadlines.
Ability to assist in the development, integration, and
monitoring of program goals, objectives, priorities, and outcomes.
Ability to lead, manage, and motivate a multi-disciplinary
team.
Ability to identify and improve workplace processes.

COMMUNICATION AND INTERPERSONAL

Verbal communication skills, including the ability to speak clearly
and persuasively, effectively present information, and respond to questions
from other managers, clients, and the public.
Written communication skills, including the ability to write
narrative case notes, routine reports, professional correspondence, and
procedure manuals.
Ability to develop and maintain positive working
relationships with clientele, staff, community organizations, City officials,
other agencies, and the public.
Ability to provide services in a culturally sensitive
manner.
Ability to work cooperatively and effectively with coworkers
and residents whose backgrounds may differ from one's own.

CRITICAL THINKING AND PROFESSIONALISM

Highly motivated and self-directed.
Ability to plan work, prioritize assignments, and complete
tasks to meet deadlines.
Decision-making and problem-solving skills to handle complex
issues as they arise.
Ability to work under pressure.
Ability to maintain confidentiality of health-related and
sensitive information.
Ability to perform work duties with professionalism,
honesty, and integrity.
Dedication to the promotion of health and the prevention of
disease.
Dedication to the promotion of family and community health
and a commitment to staying apprised of best practices.
Ability to serve as an effective steward of City resources.

Current Salary

The current salary range (1HX) is $95,023-$108,380 annually,
and the resident incentive salary range for City of Milwaukee residents is $98,824-$112,715
annually. Appointment above the minimum is possible based upon level

Requirements

Requirements:

Annual TB Test
Annual Covid-19 and Influenza vaccinations
Pre-employment immunity verification required for MMR,
Varicella, and Hepatitis B

If not immune, vaccination or an approved exemption is
required.
Vaccination series only needs to be done once.

Minimum Requirements

Bachelor's degree in community
health, health education, public health, nursing, social work or a related
field from an accredited college or university.
Three years of progressively responsible experience in
community or public health program management and oversight, including one year
of experience supervising staff and developing health programs.
Valid driver's license and possession of a properly insured
vehicle for use on the job are required at the time of appointment and
throughout employment. Private auto allowance may be paid pursuant to Section
350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may be
considered; however, one year of experience supervising staff and developing
health programs is required and cannot be substituted for education.
NOTICE: Please do not attach your academic transcripts
to your employment