Donation Processing Associate

Job Description

Donation Processing Associate

Location:
Galesburg, Illinois
Pay:
$15.00 per hour

Job Type:
Part-time
Schedule:
19 hours per week, including evenings, weekends, and holidays as scheduled]

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community.

A
s a
Donation Attendant

you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

Provide exceptional donor service by greeting donors and offering
assistance

Process and track donations accurately

Maintain a clean and well-organized donation
area

Sort, load, and unload Salvation Army trucks per center policy

Power sort donations as they arrive (where applicable)

Support production processes as
needed

Safeguard all donated materials and assigned
equipment

Report any complaints, damage, or injuries occurring in the donation
area

Guide donors on acceptable materials and provide information about pickup services for heavy
items

Training Provided

Paid training
donation process, production standards,
and store procedures

Ongoing coaching and support from store leadership

Opportunity to build retail and customer service skills

Why Join Us

Mission-driven work that supports programs in your community

On-the-job training

Team-oriented environment

Employee Discount, Employee Assistance Program, and more!

What You Need

Required

High School Diploma or currently
pursuing

Strong English communication skills for donor and team interactions

Basic computer skills and ability to learn new
systems

Basic math skills

Ability to pass pre-employment background
check

Must be available for a flexible schedule including weekends, holidays and
evenings

Physical Requirements

Ability to regularly lift and move up to 50
pounds

Occasionally lift and move up to 100
pounds

Stand for extended
periods

Walk, reach, climb, balance, stoop, kneel, and crouch as
needed

Work in various weather conditions (outdoor exposure)

What Success Looks Like

Positive donor feedback

Clean and organized donation area

Meeting daily production goals

Strong team collaboration

Reliable attendance and punctuality

Accurate donation tracking and
receipting

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.