Sales Associate

Job Description

Summary

Join the elite team at the United States Naval Academy Business Services Division as a Sales Associate, where competitive starting pay and incredible incentives await those ready to embark on an exhilarating journey! The purpose of this position is to support all of the retail operations and perform duties in all areas of the Midshipmen Store, Gift Shop, Barbershop, Uniform Store, Online Store, or any other retail operation within NABSD.

Duties

Customer Service and Retail Duties - Achieves daily profitable sales goal by providing exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on. Must project the best image of USNA, in addition, must comply with the Public Affairs Office. Receives special order requests from authorized patrons and assists customers if needed. Incumbent prices special order merchandise and notifies customers when special order merchandise is received. Assists customers in locating merchandise throughout the retail stores. Assists in outfitting each new class of midshipmen in the summer of each year and throughout the year as required by directives from higher authority. Incumbents will issue, pack boxes, work issue stations fitting clothing, check-out and processing midshipmen through sales store terminals as required. Completes retail reports and submits to management. Point of Sales (POS) and Specialized Systems - Operates the point-of-sale terminal verifying that all merchandise is properly scanned, verifies retail price, verifies product information, processes proper type of sale/ return in terminal, properly secures credit card information and delivers receipt to customer. Secures register funds daily, verifying all monies for the day and delivers cash to assigned terminal. At the end of workday, counts/verifies all cash, checks, bank charges, midshipmen charges and deposits same in drop safe per instructions, reconciles accounts. Inventory - Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment. Assists management with pricing when needed. When warehouse shipments are received, incumbent will check in merchandise, stock shelves, and assist in the maintaining the visual displays. Performs duties of repacking cartons, labeling cartons with proper counts, working with SKUs, and descriptions of merchandise for transfer to the warehouse and other retail operations. Incumbent also transports packages to / from the warehouse using the department van. Incumbent will also conduct spot inventories as assigned during the year. Supports management during inventory and performs other tasks related to the retail operation within NABSD. General duties - Maintains housekeeping standards such as dusting, vacuuming, and taking out trash. Provides on the job training to new sales store clerks as needed. Incumbent may be asked to transfer to another retail location as needed. Supports the business hours during the week and may include weekend shifts and holidays. Supports the safety and health program. Promotes employee involvement to identify and eliminate safety/health hazards in order to ensure an accident-free environment. Supports EEO policies and communicating support of those policies to all coworkers. Maintains all USNA, DOD, DON, and NABSD required training.

How You Will Be Evaluated

All applications and supporting documents will be reviewed to determine if they meet the hiring eligibility and KSA requirements listed in the announcement, and will be rated based on the information provided. Best qualified applicants will be referred to the hiring manager.

Additional Information

Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, or other non-merit factor. Reasonable accommodations may be provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case-by-case basis.

How to Apply

All applications must be submitted no later than NOON on the closing date via the Naval Academy Business Services website. Resumes must not exceed 2 pages.

Required Documents

The below items are accepted and may be needed to support a claimed preference. Resume (Not to exceed 2 pages) Cover Letter Transcript and/or Diploma ~ If using education screen-in for KSA #1 If Claiming NAF RPL (Non-Appropriated Fund Reemployment Priority): Most recent separation BBA SF50 (or equivalent) If Claiming Spousal Preference ~ Proof of Marriage and PCS Orders If Claiming Veterans Priority Consideration ~ DD-214 page 4 Current or Former Federal Employee ~ SF50 or equivalent

What to Expect Next

All applicants must submit an application via the website, and will receive an email confirming submission.

Benefits

This flexible position is not eligible for Benefits, but NABSD employee perks include: Use of the Brigade Sports Complex Shop at the Midshipmen Store Shop at the Navy Exchange Potential membership eligibility at the Naval Academy Club Use of MWR facilities Eligible to join Navy Federal Credit Union Eligible for childcare with CDC & NAPS Use of Employee Assistance Program

About the Agency

Naval Academy Business Services Division (NABSD) is an integral part of every midshipman's life, providing a myriad of retail products and services that are an essential part of Academy life. We are a Non-Appropriated Fund Instrumentality (NAFI) Program consisting of twelve departments operating twenty business units across the U.S. Naval Academy and Naval Support Activity Annapolis (NSAA) grounds. We are extremely proud of the Brigade of Midshipmen and take great pride in their accomplishments as they develop into the next generation of our nation's Navy and Marine Corps leaders. The Retail Division is hiring for the Midshipmen Store and the USNA Gift Shop. Employees may be scheduled for 0-40 hours per week, 8-hour shifts in support of USNA events, including occasional holidays. Sales Associates must have availability to work year-round, with at least 4 weekend days per month. Schedules may vary each season, with Fall events and Football weekends, Winter and Spring Break closure periods, and Induction Summer activities.

Requirements

In order to meet the basic requirement of the Sales Associate position, NF-2091-02, you must meet one of the following: (a) Have at least one year of general work experience; OR (b) 2 years of education beyond high school. YOU WILL BE RATED ON THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) FOR THIS POSITION: Front-facing customer service experience. Experience working in a retail setting is preferred. Experience multi-tasking in a fast-paced setting. Experience working a cash register or a point-of sales (POS) system. POS experience in a retail setting preferred. Experience performing inventory duties, such as restocking sales floor, conducting physical counts, assisting with inventory control procedures, etc.