Red Shield Caseworker

The Salvation Army - USA Central Territory

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Job Description

Job
Objective:

Responsible for emergency assistance casework,
food pantry,
assisting in fund-
raising
and seasonal programs.

Essential
Functions:

Set appointments with clients as needed

Handle all incoming and outgoing mail

Answer phone, talk with clients, donors and general public in person

Interview clients and cover intakes on all assistance request following the guidelines

Assist with community food drives

Create and maintain all client files while adhering to confidentiality standards

Track referrals to other agencies

Complete monthly statistical report and submit by the first of each month

Manage the food pantry

Manage the school supply program

Other duties as assigned by County Coordinator
and North
KS Field Representative

Minimum Qualifications:

Education
:

Minimum h
igh school ed
ucation, some post-secondary education preferred

Experience
:

Business/office work, volunteer organization and
supervision, casework preferred

Certifications/Licenses
:
None

Skills/Abilities
:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and employee manuals

Ability to write routine reports and paperwork

Ability to effectively present information to customers, clients and employees in one-on-one and small group settings

Ability to speak and understand Spanish and English in a manner that is sufficient for effective communication with others

Ability to add, subtract, multiply and divide in basic units of measure, using whole numbers, common fractions and decimals

Sup
ervisory Duties:

Assist
oversee
ing
and direct
ing
community volunteers. Carry out supervisory
r
esponsibilities in accordance with Salvation Army policies and applicable laws.

Physical Requirements:

Include

speaking, hearing, vision;
sit
ting
, walk
ing
, stand
ing for extended periods of time
, bend
ing
, squat
ting
, climb
ing
, kneel
ing
, and twist
ing
on an intermittent or occasional continuous basis
;
grasp
ing
, push
ing
, pull
ing, lifting

objects up to 50 lbs.;
traveling by airplane; both outdoor and indoor navigation of settings
.
Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Mental Demands:

Interact with others with courtesy and tact

Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines

Work under stressful conditions

Respond to crisis situations in a calm and effective manner

Complete projects on schedule

Maintain confidentiality

Maintain regular and punctual work attendance

Travel:
None

Driving:
Driving is required; employee must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions:
Daily work is performed in a typical office environment; may require some weekend and evening work
. Event work may include indoor/outdoor locations
and other public venues.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical p
art of the universal Christian c
hurch. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Part Time - 20 Hours/Week

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