Recreation Assistant

Job Description

Summary

About the position: This position is Non-Appropriated Fund (NAF) and will be assigned to the Polar Bowl on Joint Base Elmendorf-Richardson. This is a Regular Part-Time position. Regular Part-Time employees have regular/continuous work schedules of at least 20 hours to a max of 34 hours per week. You are eligible for the following benefits/compensation: Health & Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Comp, Shift Differential, Sunday Premium Pay, Holiday Pay.

Duties

Operates the bowling center customer service desk and lane-control console. Assigns lanes, processes customer transactions, rents bowling shoes and equipment, sells pro shop merchandise, and provides receipts and change in accordance with established cash-handling procedures. Provides customer service to facility patrons by explaining bowling center procedures, fees, programs, equipment use, facility rules, and scheduled activities. Demonstrates the proper use of bowling equipment and provides basic guidance and instruction on bowling techniques. Assists with the administration of bowling leagues, tournaments, special events, and open-play activities. Assists with advertising and participant recruitment; schedules activities; prepares lanes, equipment, and facility areas for programmed events; and ensures applicable rules and procedures are observed. May serve as league secretary or tournament director when assigned. Conducts inventories of pro shop merchandise, rental equipment, facility equipment, and other resale or supply items, as assigned. Assists with maintaining merchandise displays and reports stock shortages, damaged items, inventory discrepancies, and accountability concerns to the supervisor. Opens and closes the bowling center, as assigned. Performs facility readiness tasks, including ensuring customer service areas, rental equipment, and activity areas are prepared for operation. Reports equipment malfunctions, maintenance requirements, safety concerns, and facility discrepancies to the supervisor. May be required to assist with bar operations, including bar sales and customer service, when assigned. Employees assigned duties involving the sale or service of alcoholic beverages must be at least 21 years of age and meet all applicable training, certification, accountability, and facility-control requirements. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13069620

How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non-Appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 10/22/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

What to Expect Next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

About the Agency

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).

Requirements

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/22/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience that demonstrates the ability to provide customer service in a recreation, retail, hospitality, or similar environment is preferred. Experience handling cash, operating a point-of-sale system, maintaining accountability for funds or merchandise, and applying established cash-control procedures is preferred. Knowledge of bowling center operations, bowling rules, league and tournament procedures, bowling equipment, and lane-care procedures is preferred but may be obtained through on-the-job training. The incumbent must be able to communicate effectively with customers and coworkers; apply facility rules and procedures; perform basic arithmetic; and maintain tactful, professional customer-service relationships. Successful completion of all required pre-employment screening and background-investigation requirements applicable to the position is required. A Tier 1 investigation is required. Incumbents assigned duties involving the sale or service of alcoholic beverages must be at least 21 years of age and successfully complete and maintain all required alcohol-service training or certification.