Program Analyst 2

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Program Analyst 2

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Program Analyst 2

Salary

$59,345.00 - $90,211.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48216-08060

Department

Department of Labor & Industry

Division

LI OUCTS Admv & Prgm Sprt Div

Opening Date

04/24/2026

Closing Date

5/7/2026 11:59 PM Eastern

Job Code

08060

Position Number

00271956

Union

Non Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

00122003

Bureau / Division

LI OUCTS Admv & Prgm Sprt Div

Worksite Address

651 BOAS ST. Rm 900

City

Harrisburg, Pennsylvania

Zip Code

17121

Contact Name

Meshal Ghori

Contact Phone

mghori@pa.gov

Description

Benefits

Questions

THE POSITION
Join the Department of Labor & Industry as a Program Analyst 2 and help keep a vital statewide system running smoothly. This role gives you the chance to support a program that helps Pennsylvania workers and employers every day. You will be part of a team that solves problems and strengthens an important tax system. If you want to make a positive impact, this opportunity may be right for you.
DESCRIPTION OF WORK
This position supports the ongoing review, improvement, and reliability of the Unemployment Compensation Management System. The work helps ensure accurate tax processes and strong communication with program staff. As a Program Analyst 2, you will perform the following duties:System Analysis: Review system functions and identify areas that require updates or solutionsTesting Support: Verify that corrections, enhancements, and upgrades work as planned through user acceptance testingDocumentation Updating: Maintain task guides, forms, and correspondence specifications after system changesIssue Review: Research reported system problems and prepare detailed documentation for fixesTraining Support: Create materials and assist staff training efforts related to updated system functionsInterested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. May vary based on Operational NeedsTelework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:One year as a Program Analyst 1; orTwo years of analytical experience, one of which includes professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; orAn equivalent combination of experience and training.Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and