Police Communications Operator

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Police Communications Operator

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Police Communications Operator

Salary

$48,968.00 - $73,817.00 Annually

Location

Armstrong County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-41246

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Kittanning

Opening Date

01/27/2026

Closing Date

1/31/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

00201421

Bureau / Division

Troop D, Kittanning

Worksite Address

130 Parkview Drive Extension

City

Kittanning, Pennsylvania

Zip Code

16201

Contact Name

PSP Human Resource Civilian Placement

Contact Email

RA-SPSPCIVILPLCMT@pa.gov

Description

Benefits

Questions

THE POSITION
Expand your communication skills by becoming a Police Communications Operator! The Pennsylvania State Police (PSP) is seeking a motivated individual who is looking forward to a challenging and rewarding career to be a part of our long history of serving the citizens of Pennsylvania. If you have experience working in a fast-paced environment and want to use your customer service knowledge to help the PSP, apply today!
DESCRIPTION OF WORK
In this position, you will help coordinate information in support of law enforcement functions. When receiving calls from the public and county 911 operators regarding emergency and non-emergency police issues, you will question callers to gather details and determine response requirements. You will then assign relative priorities of incidents. The information you gather will be dispatched and relayed to responding troopers. You will be responsible for contacting municipal police, fire, ambulance, and other relevant agencies to request assistance and response. In this role, you will utilize various databases to research and maintain records, as well as establish and maintain incident information in electronic record management systems. Additionally, you will communicate with troopers and other Police Communications Officers regarding active incidents or concerns.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information: Full-time employment, 40 hours per weekWork hours are determined through rotating shifts, including weekends and holidays.Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; orTwo years of experience using computer systems for entering, updating, and retrieving information; orCompletion of 60 college credits; orAn equivalent combination of experience and training.Special Requirements:All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.All employees must obtain an active Public Safety Telecommunicator

Minimum Qualifications

Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; orTwo years of experience using computer systems for entering, updating, and retrieving information; orCompletion of 60 college credits; orAn equivalent combination of experience and training.Special Requirements:All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.All employees must obtain an active Public Safety Telecommunicator