Patient Account Representative (Hybrid)
Truman Medical Centers / University Health (Kansas City)
- Agency: Truman Medical Centers / University Health (Kansas City)
- Location: Northpoint
- Type: full-time
- Work arrangement: onsite
- Posted: 2026-09-01
Job Description
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
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Patient Account Representative (Hybrid)
101 Truman Medical Center
Job Location
Northpoint
Kansas City, Missouri
Department
Patient Accounts
Position Type
Full time
Work Schedule
7:00AM - 3:30PM
Hours Per Week
40
Job Description
Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage your assigned account receivables. This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors; special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols.
Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.
Minimum Requirements
High school diploma or equivalent
Entry level position, no minimal years required in professional or insurance billing environment.
Experience in commercial insurance, Medicare, and Medicaid reimbursement
Working knowledge of reimbursement comment codes and payer provider manuals
Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.
Good oral and written communication skills
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