Operations Support Specialist

Job Description

Summary

The Operations Support Specialist provides direct support to United States Probation Officers and is accompanied with a complete benefits package.

Duties

REPRESENTATIVE DUTIES: Assist and directly support investigation and supervision officers. Answer telephones, perform reception duties and provide other clerical support. Assist in performing investigations of all types for the office and other districts. Research, retrieve and verify addresses and criminal history; obtain collateral requests,education, and employment history; collect credit reports, treatment, and social history information. Receive and transfer files with other districts. Enter/update data, upload documents, open/close cases into computerized records including the Probation Automated Case Tracking Systems (PACTS). Research information from case records and enter in the system as appropriate. Review forms completed by officers and officer assistants and request corrections as needed. Retrieve information from databases and generate periodic reports. Assist in completing pretrial collateral investigations. Process incoming and outgoing correspondence. Participate in and contribute to training programs. Adhere to all human resources policies and the Code of Conduct for Judicial Employees. Perform other duties as assigned.

Conditions of Employment

Incumbents are required to undergo a federal background and financial investigation. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies, and collections.

How You Will Be Evaluated

Only the most qualified applicants will be contacted, tested and/or interviewed.

Education

High school diploma or GED.

Additional Information

The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, either of which may occur without any prior written notice. This job announcement may involve filling more than one position described herein. If a subsequent vacancy of the same position becomes available within 90 days of the vacancy close date or date filled (whichever is the most recent), the Chief United States Probation Officer has the discretion to select a candidate from the original qualified applicant pool. This position may also be assigned to a different unit other than the one posted, dependent upon the needs of the District. Travel and relocation expenses will not be paid. The United States Probation and Pretrial Services Office is an Equal Opportunity Employer

How to Apply

In one PDF document email uspojobs@nmp.uscourts.gov: Letter of Interest Chronological Resume Copy of two most recent performance evaluations Copy of diploma/GED/ or official college transcripts AO 78 - Application for Judicial Employment (The AO 78 application may be found at the following: https://www.nmpp.uscourts.gov/career-opportunities) Any incomplete packet will result in disqualification.

Required Documents

Letter of Interest Chronological Resume Copy of two most recent performance evaluations Copy of diploma/GED/ or official college transcripts AO 78 - Application for Judicial Employment (The AO 78 application may be found at the following: https://www.nmpp.uscourts.gov/career-opportunities) See 'How to Apply' for instructions.

What to Expect Next

Only the most qualified applicants will be contacted, tested and/or interviewed.

Benefits

Paid annual, sick and federal holidays; paid parental leave after one-year of full-time employment; pre-tax benefit programs; health/dental/vision insurance; group life insurance; defined contributions retirement (FERS); Thrift Savings Plan (TSP) up to 5% matching; credit prior federal service; mandatory electronic direct deposit of salary.

About the Agency

The United States Probation and Pretrial Services Office for the District of New Mexico is committed to the fair administration of justice, transforming the lives of those we serve, and strengthening our communities. Our office serves diverse communities and is a strong supporter of inclusion and staff diversity. Being one of the larger and busiest districts in the Federal Judiciary, the United States Probation and Pretrial Services Office has immense career opportunities in both law enforcement and non-law enforcement positions providing ample growth and advancement.

Minimum Qualifications

High school diploma or GED.
Additional Information
The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, either of which may occur without any prior written notice. This job announcement may involve filling more than one position described herein. If a subsequent vacancy of the same position becomes available within 90 days of the vacancy close date or date filled (whichever is the most recent), the Chief United States Probation Officer has the discretion to select a candidate from the original qualified applicant pool. This position may also be assigned to a different unit other than the one posted, dependent upon the needs of the District. Travel and relocation expenses will not be paid. The United States Probation and Pretrial Services Office is an Equal Opportunity Employer
How to Apply
In one PDF document email uspojobs@nmp.uscourts.gov: Letter of Interest Chronological Resume Copy of two most recent performance evaluations Copy of diploma/GED/ or official college transcripts AO 78 - Application for Judicial Employment (The AO 78 application may be found at the following: https://www.nmpp.uscourts.gov/career-opportunities) Any incomplete packet will result in disqualification.
Required Documents
Letter of Interest Chronological Resume Copy of two most recent performance evaluations Copy of diploma/GED/ or official college transcripts AO 78 - Application for Judicial Employment (The AO 78 application may be found at the following: https://www.nmpp.uscourts.gov/career-opportunities) See 'How to Apply' for instructions.
What to Expect Next
Only the most qualified applicants will be contacted, tested and/or interviewed.
Benefits
Paid annual, sick and federal holidays; paid parental leave after one-year of full-time employment; pre-tax benefit programs; health/dental/vision insurance; group life insurance; defined contributions retirement (FERS); Thrift Savings Plan (TSP) up to 5% matching; credit prior federal service; mandatory electronic direct deposit of salary.
About the Agency
The United States Probation and Pretrial Services Office for the District of New Mexico is committed to the fair administration of justice, transforming the lives of those we serve, and strengthening our communities. Our office serves diverse communities and is a strong supporter of inclusion and staff diversity. Being one of the larger and busiest districts in the Federal Judiciary, the United States Probation and Pretrial Services Office has immense career opportunities in both law enforcement and non-law enforcement positions providing ample growth and advancement.
Required: High school graduation or equivalent plus two-years of general experience. General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours) equals one year of general experience. The successful applicant must: Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics.

Requirements

Required: High school graduation or equivalent plus two-years of general experience. General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours) equals one year of general experience. The successful applicant must: Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics.