Management & Program Analyst

Job Description

Summary

The position serves as the Management and Program Analyst, GS-0343-9 FPL 11, located in the Office of Community Supervision and Intervention Services within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on probation, parole and supervised release in the District of Columbia.

Duties

Performs a variety of duties related to the research, data collection and analysis, and identification of criminal activities and enterprises in the Washington, DC, Metropolitan Area to support the effective community supervision of adult probationers. Monitors case status changes and produces intelligence reports for consumption by internal stakeholders to support staff safety and close supervision. Utilizes a variety of internal and external databases and open sources to assist supervision staff, management, and other senior leadership with analysis of offender involvement in criminal activity and compliance with supervision. Collaborates with other law enforcement agencies on straightforward intelligence-gathering problems, such as identifying intelligence gaps. Participates in collaborative multi-agency task forces authorized by the Agency Director to further intelligence gathering and assist partners in investigations by assembling, collating, coordinating, and analyzing reports and evidence. Participates in public meetings to provide intelligence-data and reports. Performs routine and non-complex tasks to assist in the development and maintenance of relationships with law enforcement stakeholders. Assists in developing and implementing plans for disseminating routine information about a specific intelligence discipline and/or program.

How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional Information

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This vacancy announcement may be used to fill future vacancies for identical positions within the next year. Bargaining Unit Status: Eligible (This position is represented by American Federation of Government Employees, Local 0727) Relocation expenses are not authorized. Only experience and education obtained by the closing date of this announcement will be considered. You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position. CSOSA is an Equal Opportunity Employer. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Required Documents

You must submit a complete Application Package which includes: -Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process). To apply for this position, - Your 2 page resume showing work schedule, hours worked per week, dates of employment and duties performed. - Other supporting documents: - Cover Letter, optional - College transcript(s), if qualifying based on education - Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service) - DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. https://www.usajobs.gov/Veterans. - Noncompetitive appointment authority documentation, if applicable - Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

What to Expect Next

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended. Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

About the Agency

A FEDERAL CAREER LIKE NO OTHER!!! Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration with the District of Columbia's community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Management and Program Analyst to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice.

Requirements

Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. To be eligible for the GS-09 position, applicants must have served 52 weeks as a GS-07 or higher in the Federal Service. To be eligible for the GS-11 position, applicants must have served 52 weeks as a GS-09 or higher in the Federal service. GS-09 Qualifications To minimally qualify for this position at the GS-09 grade level, you must meet all the following requirements: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as performing developmental-level analytical and evaluative work related to administrative, operational, or program activities. Examples include: Applying basic analytical and evaluative techniques to identify and resolve procedural or factual issues. Conducting research, data collection, and analysis to identify patterns, issues, or trends relevant to program operations. Using qualitative and quantitative analytical techniques to support studies or projects. Assisting in reviewing and evaluating information sources, assembling corroborating data, and supporting routine intelligence or administrative inquiries. Preparing routine written materials, guides, instructions, or summaries to transmit information. Providing routine support in maintaining communication with internal and external stakeholders. Knowledge Required: Applicants must demonstrate on their resume, knowledge of: Analytical and evaluative methods for resolving factual or procedural issues. Management and organizational theory, administrative practices, and work processes. Basic intelligence techniques, information sources, and the criminal justice system. Qualitative and quantitative analytical approaches. OR Substitution of Education for GS-09 Specialized Experience: Two full years of progressively higher-level graduate education, Master's or equivalent graduate degree, or LL.B. or J.D., if education is related, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education GS-11 Qualifications To minimally qualify for this position at the GS-11 grade level, you must meet all the following requirements: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-09 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as performing independent, full-performance-level analytical and evaluative work involving complex issues affecting organizational operations. Examples include: Applying a full range of analytical and evaluative methods to assess management processes, program effectiveness, or organizational operations. Conducting complex data collection, intelligence analysis, and interpretation, including identifying patterns, schemes, intelligence gaps, or risk indicators. Producing intelligence reports, trend analyses, and forecasts used by management for policy and operational decision-making. Supporting or participating in contingency planning, risk mitigation, incident response, and operational readiness activities. Coordinating with multi-agency law enforcement partners, contributing to collaborative intelligence work and joint investigations. Applying advanced decision-making techniques and developing recommendations to resolve programmatic or operational issues. Exercising discretion related to handling sensitive information and complying with privacy laws and dissemination rules. Knowledge Required: Applicants must demonstrate knowledge of: Advanced analytical and evaluative techniques used for complex program or operational analysis. Intelligence analysis methodologies, sources, collection processes, and evaluation techniques. Criminal justice systems, supervision operations, offender behavior, and risk factors. Privacy laws and security protocols governing sensitive information and intelligence data. OR Substitution of Education for GS-11 Specialized Experience: PH.D. or Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed higher-level graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. Note about Experience Acquired Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.