Lead Field Engineer

Job Description

Who we are

Helsing develops artificial intelligence-enabled capabilities to protect and defend democracies. We are growing our US operations, cultivating an ambitious and committed team of mission-driven professionals to apply their skills to solve challenging problems.

The role

A Lead Field Engineer owns operations. They design the test campaigns, coordinate the teams, manage external partners, and are accountable for the result. They understand not just the technical work but the commercial and program context it sits in - why this demo matters, what the customer needs to see, how this feeds into the product roadmap. They shape what gets done, not just how.

The day-to-day

• Test combined software and hardware products end -to -end in the lab and in the field, capturing data and providing structured feedback to Helsing's mechanical, electrical, software, and AI engineers to drive product improvement

• Prepare, transport, mobilize and demobilize equipment at test locations - including ports and offshore military test ranges and remote environments - and execute tests in real-world conditions at sea

• Install AI software onto edge computing devices using Helsing's in-house deployment tools, ensuring systems are correctly configured for field conditions

• Design, refine, and improve test plans and safety standard operating procedures, raising the bar for how Helsing conducts field operations. For example, this may include purchasing hardware, trialing new software tools for inventory management and QA, establishing new secure storage facilities, and preparing safety cases and submissions to aviation authorities.

• Define the resources required to maintain an effective and efficient field-testing operation - for example, procuring hardware, trialing new software tools for inventory management and QA, or establishing support vehicles/vessels and waterfront on-site storage

• Embed with and train end users, and ensure safety of all participants at field test events

• Advise on training course design and in-service support procedures, helping to shape how end users interact with Helsing's products

• Travel to testing locations across the US as well as UK, Germany and beyond as required

• Embed with and host Helsing UK and EU Field Engineers to establish company spanning best practices, procedures, and culture.

• Build and manage a team of field engineers to be the front lines of product deployment and critical connection from the end-users to product development

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