IT Business Analyst

Job Description

IT Business Analyst

Location:
Remote (Preferred to be based in California, Oregon, Washington, or Nevada)
Ready to make a difference?
ICF is seeking an IT Business Analyst to work within a growing and innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software configuration cycle and be responsible for system data integration with the business results it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.
Why you will love working here:
Quality of life:
Flexible workplace arrangements, work-life balance
Investment of the community:
Donation matching, volunteer opportunities
Investment in you:
Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more
(Ask your recruiter for more details!)
What you will be doing:
Support all aspects of the software configuration cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation
Support User Acceptance Testing (UAT) activities
Enter & track support requests ensuring their completion
Develop an understanding of the client processes and procedures and help identify improvements relative to technology
Understand the capabilities and application of ICF's IT systems to deliver solutions for clients
Train users on IT systems and assist in troubleshooting issues

What we need you to have (minimum qualifications):
Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience)
2+ years of experience supporting business analysis, IT systems, or software development projects, including requirements gathering, system design, testing, and developing system documentation such as requirements, use cases, process flows, or test scripts or related work experience
What we would like you to have:
Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
Experience with issue tracking and document management tools such as JIRA and SharePoint
Understanding of relational databases
Professional Skills:
Strong analytical and organizational skills
Demonstrated consulting experience with emphasis on customer service
Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
Excellent verbal, written, and consulting skills
Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration.
Failure to do so may result in the application being excluded for consideration
.
Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact
Candidateaccommodation@icf.com
for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer
.

Together, our employees are empowered to share their

expertise

and collaborate with others to achieve personal and professional goals. For more information, please read our
EEO

policy.
We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with

sincerely held

religious beliefs, in all phases of the application and employment process. To request

an accommodation,

please email
Candidateaccommodation@icf.com
and we will be happy to

assist
. All information you provide will be kept confidential and will be used only to the extent

required

to provide needed reasonable accommodations.

Read more about
workplace discrimination righ
t
s

or our benefit offerings which are included in the
Transparency in (Benefits) Coverage

Act.

Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or

assist

with responses during interviews (whether in-person or virtual) is not

permitted
. This policy is in place to

maintain

the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation
that involves the use of AI.
If

such an

accommodation is needed, candidates are instructed to contact us in advance at
candidateaccommodation@icf.com
. We

are dedicated to providing

the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range
- There are multiple factors that are considered in determining final
pay
for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position
based on full-time employment
is
:
$60,940.00 - $103,598.00
Oregon Remote Office (OR99)

Minimum Qualifications

Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience) 2+ years of experience supporting business analysis, IT systems, or software development projects, including requirements gathering, system design, testing, and developing system documentation such as requirements, use cases, process flows, or test scripts or related work experience