Information Technology Manager 1

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Information Technology Manager 1

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Information Technology Manager 1

Salary

$100,773.00 - $153,096.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-47444-01546

Department

Liquor Control Board

Division

LC Serv and Supp Div

Opening Date

04/22/2026

Closing Date

5/6/2026 11:59 PM Eastern

Job Code

01546

Position Number

00086698

Union

Non Union

Bargaining Unit

A3

Pay Group

ST11

Bureau / Division Code

00268956

Bureau / Division

Bureau of Enterprise Infrastructure and Operations/ Services and Support Division

Worksite Address

Northwest Office Building

Worksite Address

910 Capital Street

City

Harrisburg, Pennsylvania

Zip Code

17124

Contact Name

Jennifer Mills

Contact Phone

717.307.2021

Contact Email

jennmills@pa.gov

Description

Benefits

Questions

THE POSITION
The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Manager 1 in the Bureau of Enterprise Infrastructure and Operations, Services and Support Division.  In this role you will be responsible providing critical support to 5,000+ end-users across its enterprise including those in the agency headquarters, 600+ retail outlets, 2 warehouse distribution centers, and multiple field offices and training centers across the Commonwealth.  Apply with us today!
DESCRIPTION OF WORK
This position serves as the Services and Support Chief and oversees the management of 2500+ workstations, peripheral devices, and 800+ printers across the PLCB enterprise including their life-cycle management and the operating systems, software, and applications that run on them.  This position also provides leadership, management, and direction to the Service Desk, Desktop Support, and Computer Operations managers. Other duties include: Ensuring the Service Desk, Desktop Support, and Computer Operations teams are staffed and trained appropriately so that business continuity is maintained.Providing technical advice and making recommendations to senior IT leadership supporting the agency vision for information technology end-user equipment and technical support.Creating, maintaining, and ensuring compliance with Commonwealth and PLCB policies and procedures in conjunction with the CTO and Chief Information Security Officer (CISO).Leading or participating in selection committees developing RFIs/RFPs and reviewing proposals related to information technology goods, products, and services.  This position also provides technical criteria and evaluation input to guide selections.Interested in learning more?  Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, with two days per week (Tuesday and Wednesday) in office.  In office days could be at the primary location - Northwest Office Building, 910 Capital Street, Harrisburg, PA 17124, or secondary location - 6345 Flank Drive, Harrisburg, PA 17112.  In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.  If you are unable to telework, you will have