Information Technology Generalist Administrator 1

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Information Technology Generalist Administrator 1

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Information Technology Generalist Administrator 1

Salary

$77,379.00 - $117,497.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48140-01544

Department

Executive Offices

Division

EX OA EBR ITDC Sltns Mgmt Rev

Opening Date

04/28/2026

Closing Date

5/11/2026 11:59 PM Eastern

Job Code

01544

Position Number

00100325

Union

Non Union

Bargaining Unit

A3

Pay Group

ST09

Bureau / Division Code

00812330

Bureau / Division

EX OA EBR ITDC Sltns Mgmt Rev

Worksite Address

1200 Fulling Mill Road, Suite 1

City

Middletown, Pennsylvania

Zip Code

17057

Contact Name

Abbie Moist

Contact Email

abmoist@pa.gov

Description

Benefits

Questions

THE POSITION
Are you ready to advance your Commonwealth Information Technology (IT) career by maintaining and enhancing systems that are critical for the end-to-end processing of nearly $5 billion in revenue that helps benefit older Pennsylvanians? Apply for this IT Generalist Administrator 1 position with our Employment Banking and Revenue IT Delivery Center Solutions Management, Revenue Lottery Insurance and Banking and Securities Division. Your advanced technical skills, multi-tiered collaborations with various stakeholders, and teamwork mindset are what we need in all aspects of operational support for the multiple complex systems utilized by the Pennsylvania Lottery. Join us today!
DESCRIPTION OF WORK
In this position, you will work within the EBR IT DC to provide high level IT support for Pennsylvania Lottery systems, platforms, and protections. Responsibilities involve providing primary IT support for state and multi-state Lottery drawings and the Internal Control System and serving as a secondary technical contact providing maintenance and support through the analysis and resolution of complex issues for the Lottery Retailer and Employee portals. This includes system administration, day to day monitoring, interface management, requirements management, troubleshooting and resolution of issues, quality assurance and management, and multi-tiered technical support of diverse and complex technical environments. Our team will also rely on you to maintain effective multi-level working relationships with diverse technical and non-technical staff and stakeholders, provide feedback to upper management on the effect of current technical advancements and trends on the Lottery’s current applications, and provide training to appropriate personnel on newly developed systems and processes. Take the next step in your OA, OIT career and share your advanced technical skills with a team that supports programs all around Pennsylvania that benefit older Pennsylvanians! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Occasional after hours support work required.Telework: You may have the opportunity to work from home (telework) part-time. This position currently reports to the office on Tuesday and Wednesday each week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved locatio