Income Maintenance Caseworker - Bucks County Assistance Office

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service! Opens in a new window Opens an external website Opens an external website in a new window Accept Deny Non-Essential Manage Preferences Close Cookie Preferences For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Income Maintenance Caseworker - Bucks County Assistance Office | Find Your Passion for Public Service! page has loaded. Income Maintenance Caseworker - Bucks County Assistance Office | Find Your Passion for Public Service! page has loaded. Skip to main content Click here or press any key to continue. Commonwealth of PA - Opportunities for All Job Seekers Menu Commonwealth of PA - Opportunities for All Job Seekers Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with GoogleSign in with Google. Opens in new tab Facebook Don't have an account? Create one. Already have an account? Sign In. User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Find Your Passion for Public Service! powered by NEOGOV ® Income Maintenance Caseworker - Bucks County Assistance Office Print Apply  Income Maintenance Caseworker - Bucks County Assistance Office Salary $51,971.00 - $79,062.00 Annually Location Bucks County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-40205-44720 Department Department of Human Services Division HS Bucks CAO Hdq Opening Date 01/13/2026 Closing Date 1/26/2026 11:59 PM Eastern Job Code 44720 Position Number Multiple positions may be filled from this posting. Union SEIU Local 668 Bargaining Unit F4 Pay Group ST06 Bureau / Division Code 00210900 Bureau / Division Office of Income Maintenance / Bucks County Assistance Office Worksite Address 1214 Veterans Highway City Bristol, Pennsylvania Zip Code 19007 Contact Email ra-hrbucks0900@pa.gov Description Benefits Questions THE POSITION If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The employee in the Income Maintenance Caseworker position is responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, nursing home care, and waivers, as well as any additional programs the Department of Human Services administers for applicants and recipients in accordance with state regulations.Watch this video to see how you can make a difference! DESCRIPTION OF WORK After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office-setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, nursing home care, and waivers as well as any additional programs the department administers for applicants and recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply policy; data enter information into an automated eligibility determination system as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with federal and state policy. Complying with regimented policies and procedures as well as staying current with major changes impacting on knowledge and skill is essential. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5 hours per weekWork hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.Your schedule may change based on operational needs.Travel and overtime: As neededWork Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a s