Director of Disability Service

Job Description

Job Title: Director of Disability Support Services
Location: Ivy Tech Community College, Indianapolis
Job Type: Full-Time
Classification: E-2
Salary Range: $62,000 - $68,000/annually (based on experience)
Reports to: Assistant Vice Chancellor for Student Success and Advocacy
Who We Are:
Ivy Tech is Indiana's community college and workforce engine, delivering: high-quality learning experiences that propel Indiana's communities, measurable economic return, excellence in teaching, and industry-aligned credentials of value, empowering every learner to achieve lifelong success.
Our Values:
• Empathy: We lead with care and connectivity, ensuring we meet our students where they are.
• Integrity: We act responsibly and ethically in the best interest of our students, employees, partners, institution, and the State.
• Agility: We move with purpose and adapt to the evolving needs of our students, employers, and the State.
• Impact: We exist to change lives through quality education. Our work strengthens individuals, families, communities, and the future of Indiana.
About the Position:
The Director of Disability Support Services (DSS) is responsible for providing leadership and oversight for all services, policies, and programs designed to support students with disabilities. This role leads a team that formulates and implements reasonable accommodations and ensures compliance with federal and state regulations. The Director collaborates with faculty, staff, and community partners to promote universal design, accessibility, and equity across campus to create an inclusive academic environment for students with disabilities.
***RESUME, COVER LETTER AND UNOFFICIAL TRANSCRIPT REQUIRED FOR CONSIDERATION***
Key
Responsibilities:
The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family
Educational

Rights

and

Privacy

Act

(FERPA),

other

applicable

regulatory

requirements,

and
professional

standards.
·
Leadership and
Supervision:
Lead and supervise a team of professional staff using a case management approach to assess students requesting accommodations.
Ensure thorough evaluation of student documentation in alignment with institutional policies and legal requirements.
Serve as a resource and escalation point for team members, addressing sensitive or high-priority student concerns effectively and empathetically.
·
Caseload
Management:
Manage a personal caseload of students, conducting intake meetings, reviewing
documentation,

coordinating

individualized

accommodations,

and

connecting students

with

additional

resources

such

as

tutoring and study strategies.
Ensure that all accommodations and support services, including academic adjustments, assistive technology, and alternative testing arrangements, are provided efficiently.
·
Budget

and

Resource Management:
Effectively manage the budget allocated for DSS services, including services such as note-taking, sign language interpreting, and other specialized support.
·
Compliance and Policy
Implementation:
Oversee the implementation and enforcement of college policies and procedures related to accessibility, ensuring compliance with ADA and other relevant
regulations.
Advocate for policy changes to improve accessibility and inclusion within the
institution.
·
Collaboration and Community
Engagement:
Build and maintain collaborative relationships with Vocational Rehabilitation, community agencies, and other stakeholders to coordinate services for students.
Develop and facilitate workshops and presentations to raise awareness and promote a culture of inclusion regarding disability-related issues on campus.
·
Support

for

Faculty

and

Staff:
Assist faculty in integrating accommodations into instructional practices, ensuring the accommodations outlined in notification letters are effectively implemented.
·
Data

Management

and

Reporting:
Maintain

detailed records

on

student accommodations,

services

provided,
retention and graduation statistics, and other accessibility-related outcomes.
Report on DSS outcomes and initiatives to senior
leadership.
·
Integration with Retention
Initiatives:
Align disability support services with broader retention initiatives to ensure that students with disabilities receive the support necessary for success and
persistence

in

their

academic

programs.
·
Other
Duties:
Perform other duties logically associated with the position as
assigned.
Skills and
Competencies:
·
L
eadership & Team
Management:
Ability to lead, develop, and manage a team in a dynamic, student-centered
environment.
Strong

skills

in

case

management,

including

conducting

assessments

and
coordinating services.
·
Communication

&

Advocacy:
Excellent written and verbal communication skills for engaging diverse stakeholders, including students, faculty, staff, and external partners.
ability to advocate for the needs of students with disabilities and promote a culture of inclusion and equity.
·
Policy and Compliance
Expertise:
In-depth knowledge of ADA regulations and the ability to enforce and educate others on compliance requirements.
Experience influencing institutional policies to align with accessibility and equity
goals.
·
Problem-Solving

&

Analytical

Skills:
Demonstrated ability to analyze complex situations, identify solutions, and implement effective changes.
Ability to manage sensitive conversations and handle student concerns with tact and empathy.
·
Cultural
Competency:
Sensitivity and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of students and employees.
·
Technology

and

Assistive

Tools:
Knowledge of assistive technologies and their practical application in a higher education setting.
Ability to support faculty in integrating assistive technology into their instructional
practices.
Education and Experience:
Minimum
Qualifications -
Bachelor's degree in counseling, special education, higher education administration, or a related field.
Proven experience in leading and developing a team within a dynamic
environment.
Strong verbal and written communication
skills.
Experience advocating for equity and inclusion for individuals with
disabilities.
Demonstrated experience in influencing organizational policies related to accessibility and
compliance.
Proven ability to manage a caseload, assess needs, and coordinate
accommodations.
Sensitivity to and understanding of the diverse backgrounds and needs of college students and employees.
Preferred
Qualifications -
A Master's degree in Student Affairs, Higher Education, or a related
field.
Advanced knowledge of assistive technologies and their application in higher
education.
Extensive experience working with faculty to implement accommodations and improve accessibility on campus.
Experience in developing and delivering disability-related workshops or
presentations.
Why Join Us?
Opportunity to work on innovative and impactful projects.
Collaborate with a team of skilled professionals.
Competitive compensation and benefits package.
Continuous learning and development opportunities.
Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit
https://careers.ivytech.edu/benefits
.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title