Client Support Technician I

Job Description

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Mississippi State Government Jobs

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Client Support Technician I

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Client Support Technician I

Salary

$32,000.00 - $43,680.00 Annually

Location

25 - HINDS COUNTY, MS

Job Type

Full-Time

Job Number

9483-0401-20251218HD

Department

0401 - AGRICULTURE & COMMERCE DEPARTMENT

Opening Date

12/30/2025

Closing Date

1/12/2026 11:59 PM Central

Agency Minimum Salary

$32,000.00

Agency Maximum Salary

$43,680.00

About the Agency

The Mississippi Department of Agriculture and Commerce's (Department) mission is to support and apply necessary regulations to agricultural-related businesses within the state and to promote Mississippi's products throughout both the state and the rest of the world for the benefit of Mississippi citizens. The Department is dedicated to promoting and heightening the public's awareness of Mississippi's agricultural history, agricultural commodities, and the farmers and ranchers who produce them through participation in trade shows, conferences, and various other community and agricultural-related organizations. Through its various bureaus, the Department seeks to protect the health and economic welfare in conjunction with the agricultural and horticultural interests of Mississippi. These activities include registering pesticides, feeds, seeds, fertilizers, and soil amendments, as well as permitting all pest control operators throughout the state. The Department conducts inspections of producers, grocery stores, meat establishments, fuel stations, and other commercial operations to ensure adherence to applicable regulations, including, without limitation, food safety and the certification of weighing and measuring devices used in commerce. To contact the MDAC, please call 601-359-1100.

About the Position

An entry-level Helpdesk position that takes all "level 1" support tickets and coordinates elevation if needed. The position will provide assistance ranging from installing new equipment, solving complex operating problems and providing project coordination. Responsible for the management of Help Desk IT Support of hardware and software for end users. Research new technologies to advise end users on more productive systems. And support Office 365 cloud sharing technologies. The agency will be hiring at the starting salary.

What you'll need to be Successful

Successful candidates are team players, have a good attitude, are ready and willing to learn and grow, have strong attention to detail, strong communication skills, and excellent organizational skills.

Preferred Qualifications

Typically requires High School Diploma or high school equivalency and relevant technical knowledge and an understanding of office automation and office systems operating environments and/or communication devices and 0-2 years of experience.

Description

Benefits

Questions

Characteristics of Work
See MSPB Careers for information regarding this classifications

Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits. Wellness BenefitsEmployees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible. Life InsuranceAll eligible employees receive an actual term life insurance policy upon