Clerical Assistant 3

Job Description

Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!

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Clerical Assistant 3

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Clerical Assistant 3

Salary

$40,685.00 - $60,714.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-47787-00103

Department

Department of Labor & Industry

Division

LI WCAB Ctrl

Opening Date

04/21/2026

Closing Date

5/4/2026 11:59 PM Eastern

Job Code

00103

Position Number

00078891

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00129300

Bureau / Division

Workers' Compensation Appeal Board - Central Office

Worksite Address

651 Boas Street

Worksite Address

Room 832

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

Moureen Gunyanyi

Contact Email

mgunyanyi@pa.gov

Description

Benefits

Questions

THE POSITION
If you possess excellent communication skills, take pride in the quality of work you produce, and exercise a high degree of organization, this may be the position for you! The Department of Labor & Industry is seeking an ambitious and diligent Clerical Assistant 3 to provide clerical and administrative support within the Bureau of Workers' Compensation Appeals Board (WCAB) to ensure operations under the Pennsylvania Workers' Compensation Act are conducted efficiently and effectively. If you are ready to take your career to the next level, we want to meet you!
DESCRIPTION OF WORK
As a Clerical Assistant 3, you will review and process incoming appeals for all areas across the Commonwealth and assign WCAB Petitions to the appropriate Board Field Office or Commissioner. You can expect to review all appeal and petition documents for accuracy and completeness, obtain from the attorneys any missing documents, and resolve questions related to the appeal or petition. This position inputs data and information into the Workers' Compensation Automation & Integration System (WCAIS), establishing a permanent record. Your attention to detail skills will be key as you proofread all typed work to ensure proper spelling, grammatical and typographical accuracy while verifying work conforms to applicable Board regulations and procedures. Additional duties include assisting staff in processing the incoming and outgoing daily mail and answering telephone calls from external parties that may include claimants, defendants, attorneys, insurers, TPAs, and the public.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time. The expectation will be that employees will be onsite three days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements