Case Management Specialist
The Salvation Army - USA Southern Territory
At a glance
Case Management Specialist with The Salvation Army - USA Southern Territory in Nashville, TN 37207, paying $21–$23 an hour ($43,680–$47,840 a year). Posted Sep 22, 2026; closes Oct 30, 2026.
- Pay
- $21–$23 an hour ($43,680–$47,840 a year)
- Location
- Nashville, TN 37207
- Employment type
- Full-time
- Employer
- The Salvation Army - USA Southern Territory
- Posted
- Sep 22, 2026
- Closes
- Oct 30, 2026
Job Description
Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.
Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes, and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills, etc. Records the four last numbers of the client's social security card numbers.
Experience in HMIS preferred.
WHAT WE ARE LOOKING FOR
Education and Experience:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field
and
Three years
progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications
:
Valid State Drivers License
Requirements
Education and Experience:
Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field
and
Three years
progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications
:
Valid State Drivers License
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