Benefit Program Specialist I

Job Description

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Benefit Program Specialist I

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Benefit Program Specialist I

Salary

$29,500.00 - $31,867.48 Annually

Location

45 - MADISON COUNTY, MS

Job Type

Full-Time

Job Number

9777-0665-20260820Hs

Department

0665 - MEDICAID DIVISION

Opening Date

08/24/2026

Closing Date

9/11/2026 11:59 PM Central

Agency Minimum Salary

$29,500.00

Agency Maximum Salary

$31,867.48

About the Agency

The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged and disabled.

About the Position

There are 2 vacancies in the Madison Regional Office. This position is located with the MS Division of Medicaid in the Madison County Regional Office. If you are recommended for hire or promotion, you will be required to submit proof of the possession of the credentials (i.e. license, certificate, official transcripts) that you listed on your State of Mississippi Application. Division of Medicaid has the authority to verify that the information recorded on your application is true and correct. The Benefit Program Specialist actively assists customers/beneficiaries throughout the process of applying for and ongoing coverage of Medicaid benefits. Specialists must gather, review, and investigate beneficiary information and determine if an approval for Medicaid is possible, based on Medicaid policies. Additional responsibilities include but are not limited to: accurately entering client data in the computer system; reading and comprehending the policy manual and obtaining a general working knowledge of Medicaid policies and programs; keeping abreast of policy updates and changes; assisting clients with questions and concerns as they come in or call into the office; assist with training of new office staff; must be deadline oriented and organized; and utilize reports for timely maintenance of assigned applications and caseloads.

What you'll need to be Successful

Background in customer service. Strong attention to detail and the ability to prioritize work to meet assigned deadlines. Reading and comprehending policies.

Preferred Qualifications

Typically requires a Bachelor's Degree and 0-2 years of experience OR an Associate's Degree and 2-3 years of experience.

Description

Benefits

Questions

No available description

Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits. Wellness BenefitsEmployees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible. Life InsuranceAll eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices. Optional InsurancesMany agencies offer discounted pr