Tax Information Aide

Job Description

The NYS Department of Tax and Finance is actively recruiting temporary employees.
Duties may include, but are not limited to, the following:
• Open mail and prepare tax returns for processing. • Process payments for daily bank deposits. •Resolve routine problems and issues. • Receive, screen, review, and verify documents. •Sort and distribute documents, keep appropriate records, and redirect documents as necessary. • Establish new files by numbering forms, coding, preparing file folders, and compiling relevant material. Update and correct records and files. • Create routine reports, (e.g., personal and unit production, or assist in preparation of reports by gathering data, tabulating results, preparing simple charts). • Operate office machinery, including photocopiers, calculators, computer printers, and scanners. •Enter and/or retrieve information from computer databases. •Communicate effectively both verbally and in writing. • Create materials, including, but not limited to letters/memorandums, emails, and spreadsheets using various computer software programs. • Research and resolve errors and omissions on tax returns. • Comprehend complex agency and program policies and procedures. • Perform other related duties as required.
• Comply to agency and program policies and procedures.

Minimum Qualifications:
Preferred qualifications
• communicate effectively both verbally and in writing
• ability to operate office equipment including computers, scanners, photocopiers, etc.

Requirements

Preferred qualifications
• communicate effectively both verbally and in writing
• ability to operate office equipment including computers, scanners, photocopiers, etc.