Social Services Worker

Job Description

Social Service Worker -

The Salvation Army | Morgantown, WV

Work Schedule:
Regular Full-Time (35 Hours per week)

Make a Difference Every Day

Are you passionate about helping individuals and families overcome challenges and access the resources they need? Do you enjoy working directly with people and serving your community in a meaningful way?

The Salvation Army is seeking a compassionate, organized, and service-oriented
Social Service Worker
to join our Morgantown team. In this role, you will be on the front lines of community assistance, helping individuals and families access food, emergency financial assistance, clothing, transportation, and other essential resources.

This is an excellent opportunity for someone who enjoys working with people, building community partnerships, and making a tangible impact in the lives of others.

Why Join The Salvation Army?

Meaningful work that directly helps individuals and families in need

Opportunity to serve your local community every day

Supportive, mission-driven work environment

Professional experience in human services and community outreach

Collaborative team culture focused on compassion, dignity, and respect

Opportunity to build relationships with community agencies and service providers

Benefits

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance and more!

What You'll Do

As a Social Service Worker, you will:

Meet with individuals and families seeking assistance and assess eligibility for available programs

Provide assistance through food pantry services, vouchers, clothing, furniture, and emergency financial aid

Provide oversight of the Day Shelter within the Facility

Help clients complete applications and gather required documentation

Coordinate rent and utility assistance with landlords and utility providers

Connect clients with community resources and partner agencies

Maintain accurate and confidential client records

Compile service statistics and reports

Answer questions from clients and community members regarding available programs and services

Assist with seasonal and special community programs as needed

Support food pantry operations, including inventory and distribution management

Physical Requirements and Working Conditions:

Dependability and a strong commitment to being present and engaged for clients and coworkers.

Strong verbal and written communication skills.

Basic math and problem-solving abilities.

Proficiency with computers and data entry.

Excellent organization and attention to detail.

Comfort using everyday office technology and software.

Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.

Ability to work primarily in an office environment while moving about the workspace as needed.

WHAT WE'RE LOOKING FOR:
The ideal candidate is:

Compassionate and committed to helping others

Comfortable working with people from diverse backgrounds and circumstances

Organized and detail-oriented

Skilled at maintaining accurate records and documentation

Professional and able to maintain confidentiality

Able to communicate effectively with clients, community partners, and team members

Comfortable using computers and standard office equipment

Qualifications

Required:

Associate degree in Human Services or a related field

At least one year of experience in social services, public service, customer service, or a related helping profession

Equivalent combinations of education, training, and experience will be considered.

Preferred:

Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field

Experience working with vulnerable populations or community assistance programs

Physical Requirements and Working Conditions:

Dependability and a strong commitment to being present and engaged for clients and coworkers.

Strong verbal and written communication skills.

Basic math and problem-solving abilities.

Proficiency with computers and data entry.

Excellent organization and attention to detail.

Comfort using everyday office technology and software.

Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.

Ability to work primarily in an office environment while moving about the workspace as needed

Help us meet human needs and change lives, one person at a time.

Equal Opportunity Employer: Veterans | Disabled

Requirements

The ideal candidate is:

Compassionate and committed to helping others

Comfortable working with people from diverse backgrounds and circumstances

Organized and detail-oriented

Skilled at maintaining accurate records and documentation

Professional and able to maintain confidentiality

Able to communicate effectively with clients, community partners, and team members

Comfortable using computers and standard office equipment

Qualifications

Required:

Associate degree in Human Services or a related field

At least one year of experience in social services, public service, customer service, or a related helping profession

Equivalent combinations of education, training, and experience will be considered.

Preferred:

Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field

Experience working with vulnerable populations or community assistance programs

Physical Requirements and Working Conditions:

Dependability and a strong commitment to being present and engaged for clients and coworkers.

Strong verbal and written communication skills.

Basic math and problem-solving abilities.

Proficiency with computers and data entry.

Excellent organization and attention to detail.

Comfort using everyday office technology and software.

Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.

Ability to work primarily in an office environment while moving about the workspace as needed

Help us meet human needs and change lives, one person at a time.

Equal Opportunity Employer: Veterans | Disabled