Shelter Support Specialist (Afternoon Weekend's Only)

Job Description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary:
Provide oversight to shelter guests and complete necessary paperwork, attend to the immediate needs of the guests, and encourage safe and harmonious shelter atmosphere.

Essential Responsibilities:

Ensure daily paperwork is completed in accordance with procedure

Maintain shelter policy without discrimination

Assist with menu planning

Supervise common areas, dorms, lounges, clothing closet, and laundry room

De-escalate conflict and manage crises as necessary, excellent verbal and written communication

Perform daily resident/security check on guests, rooms, and exterior of building

General Office duties: answering the phone, filing, typing, record keeping, recording shift summary

Attend all trainings and staff meetings as directed

Cleaning and janitorial work as required, including laundry as needed

Keep dryer vents clear of dust and lint

Assist deep cleaning of the kitchen; assist with daily cleaning as needed

Floor upkeep, including dining room, office, laundry room

Accurately track resident medications that are under the supervision of The Salvation Army

Clean empty rooms once resident has exited as needed

Communicate shelter supply needs to maintenance or corps officer

In absence of cook, perform kitchen duties

Help to resolve conflicts between residents

Remain on duty until replacement arrives

Perform other duties as assigned

Additional Responsibilities:

Handle donations as needed

Ensure client chore are completed in a timely fashion

Process in-take and exit paperwork as needed

Help with shelter and social services laundry upon request

Qualifications:

Education/Experience:

High School Diploma / GED desired; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

1 or more years working in a shelter type environment

Must maintain confidentiality and comply with Safe from Harm guidelines and participate in training classes

Skills, Knowledge & Abilities:

Have and maintain ServSafe Certification, or ability to acquire certification within 1 year

Computer Skills:

Basic knowledge of Microsoft Office 365

Knowledge of TEAMS and SharePoint

Certificates and Licenses:

Complete Safe From Harm training, and keep current as needed

Have and maintain current CPR/SED/First Aid certification; or ability to gain certification within 90 days

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.